This article about scheduling garden maintenance in apartment buildings has been supplied by Karina Heinz, Progressive Strata Services.
Question: The garden directly outside my apartment never gets maintained as I’m the only one affected by it. How can I ensure garden maintenance is scheduled and regular?
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I live in an apartment in a small scheme. In the block I live in, we have a walkway that has a well-established garden on either side of the path. In front of and beside my unit is a well establish hedge to block the view of the garbage area.
None of the owners corporation members live in the block of units with a garden or hedge, so I find these areas are just left to grow wild unless I ask for the hedge to be trimmed. Every time, I have to ring and complained and then it takes a while to have the job done.
I get the feeling that unless the garden maintenance is near their apartment and directly affects them, they don’t care. Knowing that the garden and hedge need maintenance at less twice a year, it makes sense to me for the job to be scheduled.
Why doesn’t the garden maintenance outside my apartment happen without me asking?
Answer: The scheme has a strict obligation to maintain all aspects of common property. Follow our 4 steps to find out how to make sure this is regularly scheduled.
The scheme has a strict obligation to maintain all aspects of common property – here is what Judge Brereton said a long time ago.
“….4 The duty to maintain involves an obligation to keep the thing in proper order by acts of maintenance before it falls out of condition, in a state which enables it to serve the purpose for which it exists. Thus the body corporate is obliged not only to attend to cases where there is a malfunction but also to take preventative measures to ensure that there not be a malfunction. The duty extends to require remediation of defects in the original construction of the common property. And it extends to oblige the owners corporation to do things which could not be for the benefit of the proprietors as a whole or even a majority of them. 5 It follows that as soon as something in the common property is no longer operating effectively or at all, or has fallen into disrepair, there has been a breach of the s 62 duty…..”
The section is now Section 106 under the new legislation.
I should think the easy way to handle this is to raise at the AGM:
- when you are discussing the budget, get the cost allocated in the fundraising
- get the committee meeting after the AGM to commit and instruct the manager to organise it. Work out the dates in the year eg April and November when the maintenance needs to be done so the manager diarises this and then it’s locked in and minuted
- If it is still not done, you know it is an issue with the manager, not the committee and you can raise this as a performance matter about the strata manager (and bring the oversight to the attention of the committee) at the next meeting. They’ll make sure they do it in the future.
- If it doesn’t get up at the meeting at budget level (and the committee meeting after the AGM to approve the frequency and dates and instruct the manager) then write to the manager to put on the meeting agenda for next year. They are legally obligated to put it on or you can go to Fair Trading (which starts with mediation) and this may be the reality check they need to get on with it.
This post appears in Strata News #264.
Karina Heinz
P: 02 9389 9599
E: [email protected]
W: https://www.prostrata.com.au/
Read next:
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Visit Maintenance and Common Property OR NSW Strata Legislation pages.
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Can you relate to this situation? Is something similar happening at your scheme? What have you tried to solve garden maintenance at your apartment building? Please let us know below in the comment section.
I am in a Strata complex of three, a duplex and a stand alone (mine). We have a very small lawn area of slow growing grass and a border of small bush imbedded in mulsh. Recently, we changed Strata managers. The previous never responded to the request of front yard maintenance.
We all occupied the premises in July 2017. In December 17 I organised the lawn cutting company from the neiighbour to take care of our small garden bed, about 10 sqm at a rate of $20 per service. I paid and was reimbursed. However, from April 2018 I went overseas for an extended time and asked the Strata manager to pay the company on invoice directly.
One service was carried out and only paid in April 2019 after my numerous request to the Strata manager.
In December 2018 I asked a neighbour to cut the grass in exchange for a six-pack and thereafter a relative of one other unit cut the grass.
In May 2019 we changed Strata mangers, chosen by the parties sharing the duplex, which seem to have formed a self-proclaimed committee. We don’t have selected a committee officially, regarding it not necessary.
Communication among the owners is very poor. One owner lives in Sydney and has a tenant in his unit.
Our front yard is now overgrown with weeds, and the slow growing grass overgrown with fast growing clover.
I was not in agreement with the chosen Strata manager and had been in contact with another local one, which was rejected by the other two parties. This manager would have arranged a meeting at our premises at a convenient time for everybody. In the contract of the chosen manager it states that he will never come to our property.
The untidy front yard devalues our otherwise pleasant structures.
What is the solution? We will have an AGM in August.
Hi Petra
We’ve received the following from Karina Heinz:
It is best practice to have a committee and given the scheme is only 3 lots, it is probably ideal to have a rep from each lot on it. If someone doesn’t wish to that is fine too.
The bottom line is, there needs to be a clear manner of issuing instructions to the manager and the committee is the party to do this, not individuals.
This info on Fair Trading’s website is a good summary and guide: Strata committees