Enter your email Address

LookUpStrata

Strata Information Leading to Open Discussion

advert Lannock strata finance
Australia's Top Property Blog Dedicated to Strata Living
  • Home
  • What is strata?
    • Strata Legislation – Rules and ByLaws
    • What is Strata?
    • Glossary of NSW Strata Terms and Jargon
    • Understand Strata Management with this Five-Minute Guide
    • Cracking the Strata Fees Code
    • Strata Finance
  • Strata Topics
    • Strata Information By State
      • New South Wales
      • Queensland
      • Victoria
      • Australian Capital Territory
      • South Australia
      • Tasmania
      • Western Australia
      • Northern Territory
    • Strata Information By Topic
      • By-Laws & Legislation
      • Smoking
      • Parking
      • Noise & Neighbours
      • Insurance
      • Pets
      • Your Levies
      • New Law Reform
      • Maintenance & Common Property
      • Committee Concerns
      • NBN & Telecommunications
      • Building Defects
      • Renting / Selling / Buying Property
      • Strata Managers
      • Building Managers & Caretakers
      • Strata Plan / Strata Inspection Report
      • Apartment Living Sustainability
    • Strata Webinars
      • NSW Strata Webinars
      • QLD Strata Webinars
      • VIC Strata Webinars
      • ACT Strata Webinars
      • SA Strata Webinars
      • WA Strata Webinars
    • Upcoming and FREE Strata Events
  • Blog
    • Newsletter Archives
  • The Strata Magazine
    • The NSW Strata Magazine
    • The QLD Strata Magazine
    • The VIC Strata Magazine
    • The WA Strata Magazine
  • Site Sponsors
  • About Us
    • Testimonials for LookUpStrata
  • Help
    • Ask A Strata Question
    • Q&As – about the LookUpStrata site
    • Sitemap
Home » Maintenance & Common Property » Common Property NSW » NSW: NCAT, Common Property and Water Leaks

NSW: NCAT, Common Property and Water Leaks

Published July 24, 2023 By Adrian Mueller, JS Mueller & Co Lawyers 2 Comments Last Updated July 24, 2024

Share with your strata community

  • Share
  • LinkedIn
  • Email

This article about NCAT applications relating to water leaks has been provided by Adrian Mueller, JS Mueller & Co Lawyers.

There are more than 85,000 strata schemes in NSW with approximately one in seven NSW residents living in strata apartments and it’s estimated by 2040 this will grow by 50 percent in Greater Sydney!

So, it’s no surprise that the number of people living in strata applying to NCAT for orders to resolve strata disputes has significantly increased by 45% over the last 5 years.

Cases related to water leaks, delays in fixing leaks and claims for compensation for rental loss have played a major role in the growth of NCAT cases.

In this article we take a closer look at the responsibility of an owners corporation to repair common property water leak damage.

The Duty to Repair

Section 106 of the Strata Schemes Management Act 2015 (Act) imposes on an owners corporation a duty to:

  1. properly maintain and keep in a state of good and serviceable repair the common property
  2. where necessary, renew or replace any fixtures or fittings comprised in the common property.

This duty requires an owners corporation to fix any defects in the common property that are allowing water to leak into a lot.

The Nature of the Duty to Repair

The duty of the owners corporation to maintain and repair common property has been considered in a number of cases.

In those cases, the Supreme Court and NCAT has said that the duty to repair common property:

  1. is compulsory;
  2. is absolute; and
  3. is not a duty to use reasonable care to maintain and repair common property or to take reasonable steps to do so but a strict duty to maintain and keep in repair.

This means that an owners corporation cannot delay any repairs that need to be carried out to fix defects in the common property that are causing water to leak into a lot. Even if it is impossible to find contractors who are available to repair those defects, that does not provide an owners corporation with a lawful excuse for delaying any necessary repairs to common property.

Other Aspects of The Duty to Repair

There are other aspects of the duty to repair common property that are often overlooked particularly in the case of new buildings or where a tenant damages common property.

The Supreme Court and NCAT have held that the duty to repair common property:

  1. extends to require the remediation of defects in the original construction of the building;
  2. must still be fulfilled even if the owners corporation did not cause the damage to the common property which needs to be repaired.

This means that, in general, an owners corporation cannot blame an original builder or developer for defects in the common property and refuse to fix them. However, if the owners corporation takes legal action against a builder or developer in respect of defects in the original construction of the common property, then the owners corporation can put on hold its obligation to repair common property defects.

Further, the cases say that even if a person damages the common property, in general, the owners corporation must still repair that damage, even though it may have a right to recover the cost of that repair from the offender. Alternatively, under section 132 of the Act, the owners corporation can apply to NCAT for an order to require an owner or occupier to repair damage to the common property caused by them. It appears that if the owners corporation takes legal action against an owner or occupier in NCAT to obtain that order, that allows the owners corporation to put on hold its duty to repair the damage.

GET NOTIFIED WHEN WE PUBLISH NEW Q&AS, NEWS AND ARTICLES TO THE SITE

Anything Else?

The duty to repair the common property also requires the owners corporation to carry out repairs which are not for the benefit of the majority of owners. Indeed, the owners corporation is obliged to carry out repairs to the common property that only benefit a single owner. This means that an owners corporation cannot refuse to repair a leaking window on common property on the basis that the leak only affects one lot.

Is there an Escape Route?

There are generally two ways for an owners corporation to relieve itself from its duty to repair common property (apart from the ways we have discussed above).

First, an owners corporation can pass a special resolution at a general meeting to determine that it is inappropriate to repair a particular item of common property. This can be done under section 106(3) of the Act but only if the decision will not affect the safety of the building or detract from the building’s appearance.

Second, an owners corporation can make a common property rights by-law that transfers its responsibility for the repair of a particular item of common property to one or more owners. The by-law needs to be approved by a special resolution at a general meeting. However, the by-law also needs to be approved by the owners who will be responsible for repairing the item of common property under the by-law. Often it proves difficult to obtain the consent of those owners.

What about Compensation?

Inclement weather can cause a substantial increase in claims for compensation being made by owners against owners corporations who have failed to repair defects that have allowed water to leak into and cause damage to lot property. Typically, those claims are made by investor owners for rental loss when the damage to their lots become so severe that the lots are uninhabitable. But compensation claims can also cover alternate accommodation expenses if an owner occupier is forced to move out of a lot due to damage caused by water ingress, the costs an owner incurs cleaning and repairing lot property (e.g. replacing saturated carpet), experts’ fees and legal costs. The liability of an owners corporation to pay compensation to an owner is a strict one.

This can make it difficult for owners corporations to defend compensation claims that are made by owners as a result of common property defects that allow water to leak into and damage lot property. Indeed, one Court has remarked that this puts an owners corporation into the position of an insurer.

Conclusion

Even though it may be difficult to find contractors who are able to repair common property defects, that does not provide an owners corporation with a lawful excuse for delaying essential repairs and maintenance. The duty to repair is a strict one and there are limited exceptions to that rule. This emphasises the importance of proactive and ongoing building maintenance to help avoid the problems that many owners corporations are now encountering.

Adrian Mueller
JS Mueller & Co Lawyers
E: [email protected]
P: 02 9562 1266

Disclaimer: The information contained in this article is provided for your personal information only. It is not meant to be legal or professional advice nor should it be used as a substitute for such advice. You should seek legal advice for your specific circumstances before relying on any information herein. Contact JS Mueller & Co for any required legal assistance.

This post appears in Strata News #656.

This article has been republished with permission from the author and first appeared on the JS Mueller & Co Lawyers website.

Have a question or something to add to the article? Leave a comment below.

Embed

Read next:

  • NSW: Rain, Rain and More Rain… Revisiting the Basics of Responsibility to Maintain Common Property
  • When is an Owners Corporation not Required to Repair and Maintain Common Property?

Visit our Maintenance and Common Property OR NSW Strata Legislation

Looking for strata information concerning your state? For state-specific strata information, take a look here.

Are you not sure about some of the strata terms used in this article? Take a look at our NSW Strata Glossary to help with your understanding.

After a free PDF of this article? Log into your existing LookUpStrata Account to download the printable file. Not a member? Simple – join for free on our Registration page.

Share with your strata community

  • Share
  • LinkedIn
  • Email

About Adrian Mueller, JS Mueller & Co Lawyers

For over 22 years Adrian has specialised exclusively in strata law, his knowledge and experience is second to none.

Known for his articulate and engaging presentation style he has delivered groundbreaking papers to strata lawyers, the strata industry and lectured extensively on strata law topics.

He has been published in many mainstream and industry broadcast and digital and print media publications for his extensive knowledge on strata law.

In recognition of his outstanding ability, Adrian has been admitted as a Fellow of the Australian College of Community Association Lawyers, the peak body for Australian strata lawyers.

View Adrian’s full profiles here and LinkedIn.

Comments

  1. Pauline Kapral says

    March 20, 2025 at 11:46 am

    I live in a 64 unit complex. The Chairman’s report in 2020 said that the Skylights and tiles were aging and need replacing. This has never been done. Even with several of us requesting the roofs being recapped, repaired and painted. Our answer was we only fix it when it leaks. We cant afford this”. Even though there is $260k in investments in the bank.

    On 31st October we had a hail storm. It was a lot of hail but not big enough to damage cars. (including ours). The Insurance Company after 3 months denied the claim due to lack of maintenance. 2 Weeks ago the committee advised the community. On top of that we have had a cyclone. They are still not getting anything fixed. Our community wants to now sue the BC. Can you look at this case and tell us where we stand and if we can hire your company? We are prepared to get an audit done.

    Reply
  2. RCorfe says

    September 8, 2023 at 2:31 pm

    I am a lot owner occupier in a 1970 brick building & I discovered a leak in the common area waste pipe which runs through the corner of the kitchen in my unit. Strata sent their plumber who investigated & agreed to fix the leaking pipe. The leak seems to have begun a long time before I purchased the apartment as it is evident that there is long term water damage to the kitchen cabinets from the dirty water. Strata have agreed to fix the leaking pipe, however they have asked for photos of my cabinets to discuss with their insurer. Are they liable to fully replace the cabinet & investigate the area for mould & bacterial growth etc, since they are contaminated with dirty water? I’d like to be sure of my rights to compensation/repairs before they come back with an answer from their insurance, in case there is any pushback.

    Reply

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Search For Strata Articles

  • Advert Stratabox
  • StrataBox Advert
Subscribe Newsletter

TESTIMONIALS

"LookUpStrata should be compulsory reading for every member of a Body Corporate Committee. It provides the most understandable answers to all the common (and uncommon) questions that vex Body Corporates everywhere. Too often Committee members do not understand what Body Corporates are legally able to do and not do. LookUpStrata helps educate everybody living in a Body Corporate environment for free." John, Lot Owner

"It's the best and most professional body corporate information source a strata manager could have! Thanks to the whole team!" MQ, Strata Manager

"I like reading all the relevant articles on important issues on Strata living that the LookUpStrata Newsletter always effectively successfully covers"
Carole, Lot Owner

"Strata is so confusing and your newsletters and website are my go-to to get my questions answered. It has helped me out so many times and is a fabulous knowledge hub." Izzy, Lot Owner

Quick Login

Log In
Register Lost Password

Categories

  • Contact a Strata Specialist on the LookUpStrata Directory
  • Ask Us A Strata Question
  • New South Wales
  • Queensland
  • Victoria
  • Australian Capital Territory
  • South Australia
  • Tasmania
  • Western Australia
  • Northern Territory
  • ByLaws & Legislation
  • Smoking
  • Parking
  • Noise & Neighbours
  • Insurance
  • Pets
  • Levies
  • Law Reform
  • Maintenance & Common Property
  • Committee Concerns
  • NBN & Telecommunications
  • Building Defects
  • Renting / Selling / Buying
  • Strata Managers
  • Building Managers and Caretakers
  • Strata Reports / Plans
  • Sustainability

Recent Comments

  • Nikki Jovicic on NAT: Q&A How to shift committee attitude towards residents
  • Andrea Edmondson on NAT: Q&A How to shift committee attitude towards residents
  • Debra McLean on WA: Q&A Electronic meetings, voting and recording of online strata meeting
  • Brian Taylor on NSW: Q&A Should a Free Strata Report be available at inspection?
  • Irene smith on QLD: Q&A Who Can Access Common Property?
  • Fris on QLD: Q&As Keys, fobs, swipe cards, security access and issues
  • Nikki Jovicic on VIC: Expert Panel To Review Owners Corporation Laws
  • Nikki Jovicic on QLD: Removing a terrible Caretaker – Terminating Management Rights. VIDEO
  • Josephine Tedesco on VIC: Expert Panel To Review Owners Corporation Laws
  • Auriel June on NAT: Understanding concrete cancer in strata buildings

WEBSITE INFORMATION

  • Privacy Policy
  • Terms and Conditions of Use
  • Terms of Use for Comments and Community Discussion
  • Advertising Disclosure
  • Sitemap

ASK A STRATA QUESTION

You’ve Found Strata Help!

Ask a strata, owners corporation or body corporate question and we will do our best to source a useful response from our network of strata professionals around Australia. Submit your question here.

Disclaimer

The opinions and/or views expressed on the LookUpStrata site, including, but not limited to, our blogs and comments, represent the thoughts of individual bloggers and our online communities, and not those necessarily of LookUpStrata Pty Ltd. In all instances, information should not be taken as advice and independent legal advice should be consulted.

CONTACT US VIA EMAIL

Copyright © 2025 · LookUpStrata ® Pty Ltd · All rights reserved