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Home » Insurance » Insurance WA » WA: Volunteers? How about if you’re getting paid? Are you covered?

WA: Volunteers? How about if you’re getting paid? Are you covered?

Published December 4, 2018 By Rick Blampey Leave a Comment Last Updated April 15, 2026

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Question: Is the owner of a strata apartment permitted to do basic gardening eg weeding and raking leaves, if there is no paid contractor to do these tasks? This work would be voluntary and at their own risk and with no liability accepted.

Answer: It is evident that it is a great cost saving to have willing residents carry out these duties and all is fine until something goes wrong.

Firstly, we need to recognise the importance of having someone doing this task, both now and into the future. It could potentially be a big job and could become a real mess if not attended to properly.

It can be quite common for residents to carry out voluntary tasks on behalf of their strata company. It could be maintenance or renovation inside and outside of the building, or cleaning and gardening of communal areas. It is evident that it is a great cost saving to have willing residents carry out these duties and all is fine until something goes wrong. For example, the person doing the task trips over and breaks his or her ankle. They cannot return to their regular place of work and seek compensation for medical costs or lost income from the strata company.

In a strata insurance policy, the voluntary workers section provides individuals cover for accidental death or injury while working voluntarily as authorised by the strata company without payment, reward, or remuneration. Therefore, if you would like to volunteer on behalf of your strata company to carry out the duties required, you will need to seek written approval from the strata council. It is also important to advise and confirm with your strata manager that the type of voluntary work is officially recorded with your name and date. If you are injured whilst carrying out this work, this information may be requested by the insurer when lodging a claim.

Each insurer has its own table of benefits for this section, detailing the benefit amount payable for each event. This can include loss of sight and/or the loss of hands/feet, etc. In addition to the table of benefits, it is also important to read through and understand the insurer’s policy conditions and exclusions.

Therefore, should the strata company wish to engage a voluntary worker, they should first check whether the work needs to be performed by a licensed tradesperson (e.g., plumbing and/or electrical works) and ensure that the person allocated to the task is qualified and able to take on the work.

So, what are the options? The strata company can permit voluntary workers and take on the risk, or engage a suitably qualified contractor for the service.

This post appears in Strata News #644.

Rick Blampey
SVN Perth
E: rblampey@svn.com.au
P: 08 9427 7955

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About Rick Blampey

Rick Blampey began his property management career in 2012 when he planted roots in Sydney and started his career in the strata management industry. During this time, Rick gained invaluable experience in both the property and strata sectors and obtained both a Class 1 Strata Management and Real Estate Licence.

After relocating to Perth in 2022, he took on the role of Head of Department with SVN Perth, bringing with him a decade of experience.

As a senior manager, he has displayed excellent abilities in client relations as well as close attention to details of financial and maintenance requirements of all the schemes he manages. Having managed some of the most unique and complex strata schemes, Rick uses his prior knowledge of the numerous Acts and Regulations and his passion to drive results.

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