QLD: Should all lot owners subsidise mailing costs for owners who don’t use email?

Question: Should all lot owners have to subsidise fees for sending mail and paper copies to owners who don’t use email?

Is there is any advice to our Body Corporate regarding 120 lot owners who are on email, subsidising the additional Body Corporate mailing costs of the remaining 20 lot owners who are not on email?

Our Strata Manager has just charged $980 to print and mail out a 100pp document to the 20 lot owners who don’t use email.

There was a much lesser cost to email this same 100pp document as PDF to the other 120 lot owners.

Answer: Talk to your body corporate company and see if they could offer an incentive to lot owners to change.

Good point, but the only requirement is that owners must be contacted at a legal address. This can be an email or postal address, but if people request to be contacted by mail that is where the correspondence has to go.

Still, you may want to make this issue clear to those owners who still use postal addresses. The likelihood is that most of them will have never considered the implication or never taken their time to update to their email address.

Perhaps you could talk to your body corporate company – they might offer a discount on disbursement fees if enough owners are on email and this could be an incentive to change.

William Marquand
Tower Body Corporate
E: willmarquand@towerbodycorporate.com.au
P: 07 5609 4924