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Home » Committee Concerns » Committee Concerns WA » WA: What Are the Duties of a Strata Company Representative?

WA: What Are the Duties of a Strata Company Representative?

Published March 27, 2026 By Luke Downie, WA Strata Consultant Leave a Comment Last Updated March 27, 2026

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Question: Please define the duties and obligations required of a strata company representative.

Answer: To understand the role, you would need to reference the definitions and terms and conditions contained within the specific contract.

This is depended on in what context you are referencing “representative”.

This reference appears most commonly in Strata Management Contracts and to understand the role, you would need to reference the definitions and terms and conditions contained within the specific contract.

In most cases, this person is a nominee of the council of the strata company who acts in delivering instruction from the council to the agent. The contract usually sets out that the agent can act on instruction from the representative as if it was instruction from the Council in full.

The title “Strata Company Representative” is not used within the Strata Titles Act 1985, however, if you are referencing a member of the council of owners, then this information is contained in Division 4, sections 135 to 137 of the ACT.

In brief, the council of owners are governed by the ACT itself and any directions imposed by a general meeting of the strata company, the council of owners can not overrule a decision of all owners made at a general meeting.

Section 137 tells us about the general duties of the council and how they must handle conflicts of interest and it states that a council member:

  • must at all times act honestly, with loyalty and in good faith in the performance of functions as a member of the council or an officer of the strata company; and
  • must at all times exercise the degree of care and diligence in the performance of those functions that a reasonable person in the person’s position and the circumstances of the strata company would reasonably be expected to exercise; and
  • must not make improper use of the person’s position —

    1. to gain, directly or indirectly, an advantage for the person or any other person; or
    2. to cause detriment to the strata company.

Members of the council have an obligation to disclose in writing to the collective council any direct or indirect pecuniary or other interests that may conflict with the duties as a member of the council. In the event that such a conflict exists, it is also important that the member reframes from voting on any relevant decision to the conflict.

This post appears in the November 2021 edition of The WA Strata Magazine.

Luke Downie
Realmark Strata
E: strataperth@gmail.com
P: 08 9328 0999

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About Luke Downie, WA Strata Consultant

Most people find Strata to be a dry subject. Talk to Luke about Strata Legislation and you will soon see how enthused and excited he becomes about the topic. With over 20 years in the industry providing Strata Management and consultancy services. Luke owned and operated his own Strata Management business here in Perth for over 10 Years as well as being the state lecturer in Strata Management at Central Tafe at that time.

Educating people on Strata Title has been a passion of Luke’s delivering seminars on a regular basis for the last three years and now regular webinars since COVID-19.

In his spare time Luke’s passions are family, fishing, fine dining and football (West Coast Eagles). He also likes to volunteer assisting Perth’s homeless community.

Luke is a regular contributor to LookUpStrata. You can take a look at Luke’s articles here .

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