Enter your email Address

LookUpStrata

Empowering Strata Together

advert Lannock strata finance
Australia's Top Property Blog Dedicated to Strata Living
  • Home
  • What is strata?
    • Strata Legislation – Rules and ByLaws
    • What is Strata?
    • Glossary of NSW Strata Terms and Jargon
    • Understand Strata Management with this Five-Minute Guide
    • Cracking the Strata Fees Code
    • Strata Finance
  • Strata Topics
    • Strata Information By State
      • New South Wales
      • Queensland
      • Victoria
      • Australian Capital Territory
      • South Australia
      • Tasmania
      • Western Australia
      • Northern Territory
    • Strata Information By Topic
      • By-Laws & Legislation
      • Smoking
      • Parking
      • Noise & Neighbours
      • Insurance
      • Pets
      • Your Levies
      • New Law Reform
      • Maintenance & Common Property
      • Committee Concerns
      • NBN & Telecommunications
      • Building Defects
      • Renting / Selling / Buying Property
      • Strata Managers
      • Building Managers & Caretakers
      • Strata Plan / Strata Inspection Report
      • Apartment Living Sustainability
    • Strata Webinars
      • NSW Strata Webinars
      • QLD Strata Webinars
      • VIC Strata Webinars
      • ACT Strata Webinars
      • SA Strata Webinars
      • WA Strata Webinars
    • Upcoming and FREE Strata Events
  • Blog
    • Newsletter Archives
  • The Strata Magazine
    • The NSW Strata Magazine
    • The QLD Strata Magazine
    • The VIC Strata Magazine
    • The WA Strata Magazine
  • Site Sponsors
  • About Us
    • Testimonials for LookUpStrata
  • Help
    • Ask A Strata Question
    • Q&As – about the LookUpStrata site
    • Sitemap
B Strata Banner
Home » Committee Concerns » Committee Concerns WA » WA: Can the chair refuse by-law required maintenance without council approval?

WA: Can the chair refuse by-law required maintenance without council approval?

Published April 10, 2026 By Rick Blampey Leave a Comment Last Updated April 10, 2026

Share with your strata community

  • Share
  • LinkedIn
  • Email

Question: If our by-laws require annual window cleaning, can the chair decide to forgo this maintenance without confirming with council members?

Our by-laws require annual cleaning of the building’s common area windows. A member of our council of owners requested that the chair hire a window cleaner using the cleaning budget. The chair refused. Does the chair have authority to deny required maintenance without confirming approval from council members?

Answer: The chair’s authority to make unilateral decisions without consulting other council members is typically limited and must align with the by-laws and the Act.

As a strata manager, it’s important to address the situation by referencing the Strata Titles Act 1985 (Act) and the applicable by-laws, ensuring a clear understanding of the roles, responsibilities, and procedural requirements involved.

Understanding the Role and Authority of the Chair

The chair of the council of owners has specific duties and powers, often including presiding over meetings and ensuring that decisions are implemented. However, the authority to make unilateral decisions without consulting other council members is typically limited and must align with the by-laws and the Act.

Relevant Provisions in the Act

  1. Council of Owners’ Responsibilities: Section 135 of the Act outlines the functions and powers of the council of owners. The council is responsible for performing functions and exercising powers on behalf of the strata company. Decisions regarding the maintenance and upkeep of common property generally fall within the council’s purview.
  2. Decision-Making Process: Section 138 details the procedures for council meetings, including the requirement for a quorum and the process for making resolutions. Decisions should typically be made by a majority vote unless otherwise specified in the by-laws.

By-Laws and Budget Considerations

  1. By-Laws: Your by-laws explicitly require annual cleaning of common area windows, indicating a clear obligation. By-laws are legally binding, and adherence is not discretionary.
  2. Budget: The existence of unspent funds allocated to cleaning in the budget further supports the need to fulfil this obligation. Once approved at a general meeting, the budget reflects the collective decision of the owners and should be adhered to unless an alternative resolution is passed.

Analysis of the Chair’s Decision

  1. Compliance with By-Laws: The chair’s decision to reject the request to engage a window cleaner appears to contravene the by-laws. Since the by-laws mandate annual cleaning, failing to execute this requirement could be considered non-compliance.
  2. Council Approval: According to standard strata governance practices and the Act, the chair should not unilaterally reject a request without seeking the approval of a majority of council members, especially for matters explicitly required by the by-laws and budgeted for.
  3. Possible Implications: Unilateral action by the chair without consulting the council could undermine the collective decision-making process and lead to disputes or non-compliance with statutory and by-law requirements.

Recommended Actions

  1. Council Meeting: Convene a council meeting to discuss the matter. Ensure that all council members are informed of the by-law requirement and the available budget funds.
  2. Majority Vote: Put the matter to a vote. A majority decision should be obtained to proceed with the window cleaning. Document the decision in the meeting minutes.
  3. Communication and Resolution: Communicate the council’s decision to the chair formally. If the decision is to proceed with the window cleaning, direct the chair to engage the window cleaner as per the by-laws.
  4. Review and Amend By-Laws if Necessary: If there are recurring issues with decision-making authority, consider reviewing and possibly amending the by-laws to provide clearer guidelines on the roles and limits of the chair’s authority.

Conclusion

In summary, the chair should not unilaterally reject a request for services mandated by the by-laws and funded in the budget without seeking approval from the council of owners. It is recommended to address the matter through a formal council meeting and ensure adherence to the Act and the by-laws.

This post appears in Strata News #706.

Rick Blampey
SVN Perth
E: rblampey@svn.com.au
P: 08 9427 7955

Share with your strata community

  • Share
  • LinkedIn
  • Email

About Rick Blampey

Rick Blampey began his property management career in 2012 when he planted roots in Sydney and started his career in the strata management industry. During this time, Rick gained invaluable experience in both the property and strata sectors and obtained both a Class 1 Strata Management and Real Estate Licence.

After relocating to Perth in 2022, he took on the role of Head of Department with SVN Perth, bringing with him a decade of experience.

As a senior manager, he has displayed excellent abilities in client relations as well as close attention to details of financial and maintenance requirements of all the schemes he manages. Having managed some of the most unique and complex strata schemes, Rick uses his prior knowledge of the numerous Acts and Regulations and his passion to drive results.

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Search For Strata Answers

  • Advert Stratabox
  • StrataBox Advert
Subscribe banner

Why Our Community Trusts Us

"LookUpStrata should be compulsory reading for every member of a Body Corporate Committee. It provides the most understandable answers to all the common (and uncommon) questions that vex Body Corporates everywhere. Too often Committee members do not understand what Body Corporates are legally able to do and not do. LookUpStrata helps educate everybody living in a Body Corporate environment for free." John, Lot Owner

"It's the best and most professional body corporate information source a strata manager could have! Thanks to the whole team!" MQ, Strata Manager

"I like reading all the relevant articles on important issues on Strata living that the LookUpStrata Newsletter always effectively successfully covers"
Carole, Lot Owner

"Strata is so confusing and your newsletters and website are my go-to to get my questions answered. It has helped me out so many times and is a fabulous knowledge hub." Izzy, Lot Owner

Explore Most Read Topics

  • Contact a Strata Specialist on the LookUpStrata Directory
  • Ask Us A Strata Question
  • New South Wales
  • Queensland
  • Victoria
  • Australian Capital Territory
  • South Australia
  • Tasmania
  • Western Australia
  • Northern Territory
  • ByLaws & Legislation
  • Smoking
  • Parking
  • Noise & Neighbours
  • Insurance
  • Pets
  • Levies
  • Law Reform
  • Maintenance & Common Property
  • Committee Concerns
  • NBN & Telecommunications
  • Building Defects
  • Renting / Selling / Buying
  • Strata Managers
  • Building Managers and Caretakers
  • Strata Reports / Plans
  • Sustainability

Latest Q&A Comments

  • Kay on NSW: Q&A Common Property Defects and Reimbursement for Repairs
  • pu on ACT: Who is responsible for ceiling cavity issues in an apartment?
  • Nikki Jovicic on VIC: Q&A What is the benefit principle for an owners corporation?
  • Jason Allen on VIC: Q&A What is the benefit principle for an owners corporation?
  • Lynda Quinn on WA: Q&A Do lot owners need approval to run a business from their lot?
  • William Marquand on QLD: Q&A Majority rules for common property tree removal in strata
  • Frederick Ropp on QLD: Q&A Majority rules for common property tree removal in strata
  • Robert Tiele on ACT: Do I have to pay for balcony repairs if I don’t have a balcony?
  • Nikki Jovicic on QLD: Can a body corporate ban high-powered e-bikes and e-scooters in a scheme?
  • Nikki Jovicic on NSW: Can owners place furniture on common property fire escape routes?

Quick User Login

Log In
Register Lost Password

WEBSITE INFORMATION

  • Privacy Policy
  • Terms and Conditions of Use
  • Terms of Use for Comments and Community Discussion
  • Advertising Disclosure
  • Sitemap

ASK A STRATA QUESTION

You’ve Found Strata Help!

Ask a strata, owners corporation or body corporate question and we will do our best to source a useful response from our network of strata professionals around Australia. Submit your question here.

Subscribe NOW

Disclaimer

The opinions and/or views expressed on the LookUpStrata site, including, but not limited to, our blogs and comments, represent the thoughts of individual bloggers and our online communities, and not those necessarily of LookUpStrata Pty Ltd. In all instances, information should not be taken as advice and independent legal advice should be consulted.

CONTACT US VIA EMAIL

Copyright © 2026 · LookUpStrata ® Pty Ltd · All rights reserved