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Home » Committee Concerns » Committee Concerns NSW » NSW: What owners can do when the committee cannot agree on repairs and access decisions?

NSW: What owners can do when the committee cannot agree on repairs and access decisions?

Published April 15, 2026 By Pierrette Khoury Leave a Comment Last Updated April 15, 2026

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Question: The roof on our older building needs the waterproofing checked but the committee is unable to reach a decision. We are awaiting mediation, but what else can we do?

The roof of our building is a cement slab that is 40 years old. The waterproof membrane has never received any maintenance. We live on the ocean and receive a significant amount of saltwater damage and have had to fix concrete cancer on balconies and repair rust spots. There are 5 people on the committee of 9 who don’t believe there is anything wrong with the current state of the rooftop and we are currently in the process of awaiting mediation. 

In the meantime the chairperson has put forward a motion to go to the next committee meeting regarding access to the roof as follows: MOTION: That the persons authorised to have unqualified access to the roof are the Chairperson, The Secretary, and any person so authorised by five members of the Executive Committee, for the sole purpose of discharging their duties as Chairperson or Secretary. Unqualified access means access to that person alone unless any other persons have previously been authorised by five members of the Strata Committee. 

Answer: Any issue concerning the strata committee and validity of decision making should be brought to the strata manager’s attention at first instance.

This is potentially the responsibility of the Owners Corporation in accordance with section 106 of the Strata Schemes Management Act 2015. On the information provided it is unclear whether there is a strata manager appointed. I suggest that any issue concerning the strata committee and validity of decision making should be brought to their attention at first instance. 

The motion appears challengeable. A chairperson at a meeting may rule a motion out of order if the chairperson considers that the motion, if carried, would conflict with the Strata Schemes Management Act 2015 or the by-laws of the strata or would otherwise be unlawful or unenforceable.  

There are duties a strata committee is required to comply with. Section 37 provides that each member of the strata committee of an owners corporation is to carry out his or her functions for the benefit so far as practicable of the owners corporation and with due care and diligence. 

If the owners corporation are not discharging their duties in accordance with the above and Act an application can be submitted under the Act for a compulsory manager to be appointed. 

On application to the NSW Civil and Administrative Tribunal the Tribunal may make an order appointing a strata managing agent to exercise all the functions of an owners corporation or specified functions. 

In your set of circumstances if you feel the strata committee is not exercising their functions of the owners corporation as set out above and are concerned, you can consider bringing an application for a compulsory strata manager.

This post appears in the August 2021 edition of The NSW Strata Magazine.

Pierrette Khoury
Khoury Lawyers
E: pierrette@khourylawyers.com.au
P: 0415 459 486

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About Pierrette Khoury

Pierrette Khoury was admitted in 2006 and has extensive experience in strata, building and construction and commercial litigation.

Pierrette is client focused, results and outcome driven. Pierrette successfully resolves disputes and should a matter not be capable of resolution will successfully advocate on your behalf in the Tribunal or Court.

Pierrette has extensive experience in contract drafting and review including AS 4000, Master Builders, NSW Fair Trading and Housing Industry Association contracts.

Pierrette appears in all courts including the Supreme Court, NSW Civil and Administrative Tribunal, District Court, Land and Environment Court and Local Court for hearings, interlocutory applications and Appeals.

Pierrette applies strategic decision making to matters and narrows the issues in dispute. Pierrette has successfully litigated matters at the interlocutory and hearing stages.

Pierrette resolves matters on behalf of clients through effective dispute resolution mechanisms through negotiation, attending Mediations and attending informal settlement conferences.

Strata advice and litigation services

The services include strata advice, general strata advice regarding strata management agency agreements, strata by law advice, by-law drafting, consolidation and registration, strata dispute advice, breach of strata by-laws and enforcement, insurance claims, levy recovery advice and enforcement. This also incluees high level litigation services including building defect disputes and appeals, home warranty insurance claims and general insurance claims including appeals.

Legal involvement and representation of strata disputes including litigation involving breach of by-laws and breaches of the Strata Schemes Management Act and Regulations.

Appearance and representation in all courts including the Supreme Court, NSW Civil and Administrative Tribunal, District Court, Land and Environment Court and Local Court.

Key highlights:

- Strata advice, by law advice, disputes including levy recovery;
- Large scale building defect claims, disputes and appeals;
- Home warranty insurance claims and general insurance claims;
- Acting on behalf of a number of Owners Corporations in relation to large defect claims including claims under the Design and Building Practitioners Act 2020. Successfully resolving large scale defect claims;
- Acting for home owners in excess of $1million build and advising on contractual rights, variation disputes, project disputes and successfully resolving;
- Advising home owners and Owners Corporations on rights under the Home Building Act 1989 and Design and Building Practitioners Act 2020;
- Acting on behalf of a number of Owners Corporations in relation to lot owners’ breaches of by-laws and enforcement in the NSW Civil and Administrative Tribunal;
- Advising on retaining wall and fence matters and mitigation.

Qualifications
- 2005 Bachelor of Laws (Macquarie University)
- Bachelor of Commerce (Professional Accounting) (Macquarie University)
- 2006 Graduate Diploma in Legal Practice (College of Law)
- 2011 Graduate Certificate in Legal Practice Management

Memberships
- Law society of NSW
- Marrickville Chamber of Commerce
- Marrickville Business Association
- Strata Community Association of NSW

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