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NSW: Common property door maintenance: Do we repair or do we replace?

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Question: Conflicting reports say our common property doors can be repaired or replaced, and owners are divided. How does the owners corporation decide on the right approach?

The common property doors in our building are in varying states of disrepair. The owners corporation is ready to address the problems, but the strata managing agents have obtained conflicting quotes and reports. One advises that the doors can be repaired. Another says they should be replaced.

The owners corporation doesn’t want to incur unnecessary expenditure if the doors can be repaired at a lower cost. It also doesn’t want to breach its duty to maintain the common property, given that one builder recommends full replacement.

How should the owners corporation proceed when owners also have differing opinions on whether the doors should be repaired or replaced?

Answer: Engaging an independent project manager can help resolve conflicting advice on common property repairs by providing a practical, evidence-based recommendation.

When an owners corporation receives conflicting advice about whether common property doors should be repaired or replaced, engaging an experienced project manager can provide clarity.

A project manager can independently inspect the doors and review the reports and quotes already obtained to identify where the advice aligns or differs. They can then provide a practical recommendation based on the condition of the doors, long-term performance, risk and overall cost outcomes.

In many cases, not all doors will require the same solution. It may be appropriate to replace the most heavily damaged doors while repairing others that remain in serviceable condition. This staged approach can help the owners corporation manage costs while still meeting its maintenance obligations.

Where owners hold differing opinions, an independent assessment can also assist the committee in making a balanced, evidence-based decision that focuses on the long-term interests of the building rather than individual preferences.

This post appears in the July 2026 edition of The NSW Strata Magazine.

Sam Hogg
PASG Projects
E: info@pasg.com.au
P: 0455 335 477

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About Sam Hogg

Sam is the Founder and Director of PASG Projects, a leading project management and structural engineering consultancy delivering building remediation projects across Australia.

PASG specialises in assisting Owners Corporations, strata managers, and commercial building owners with the remediation of structural, waterproofing, façade, and combustible cladding defects. Supported by an experienced team of project managers and structural engineers, PASG provides end-to-end services including defect investigations and reporting, scope development, tender management, contract administration, and superintendent services throughout project delivery.

With more than two decades of experience in the construction industry, Sam has spent the past decade exclusively focused on the remediation within the Strata Sector. His practical, process-driven approach ensures projects are delivered efficiently, transparently, and with a strong focus on value for money.

PASG's primary objective is to help committees and building owners achieve the best possible long-term outcomes at the lowest possible cost. Through detailed planning, competitive procurement, expert project oversight, and stakeholder engagement, the team works to minimise risk while maximising the lifespan and performance of building assets.

PASG has developed a reputation for delivering technically complex remediation projects using industry-leading systems, specialist expertise, and best-practice project management methodologies. The company continues to invest in the professional development of its project management and structural engineering teams to remain at the forefront of the building remediation sector.

As a trusted advisor within the strata and construction industries, Sam is also committed to educating owners, committees, strata managers, and building professionals on building defects and remediation strategies. By helping stakeholders identify and address issues early, PASG assists clients in reducing long-term costs, limiting disruption, and protecting the value of their assets.

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