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Home » Maintenance & Common Property » Maintenance NSW » NSW: Are Windows Strata Responsibility?

NSW: Are Windows Strata Responsibility?

Published August 14, 2018 By Hugh McCormack 12 Comments Last Updated April 8, 2026

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Question: In a fire zone, are repairs to windows and special gauze screens the responsibility of the owners corporation or the lot owner?

Our unit is located in a designated fire zone that requires special gauze screens on the windows. Are repairs to the windows and these screens the responsibility of the owners corporation, or should the lot owner bear the cost?

Answer: If these gauze screens were original or installed by the owners corporation for fire protection, most likely the screens are the responsibility of the owners corporation to repair and maintain.

In NSW, the structure, windows, doors and screens that form the boundary of the lot are typically common property where they were original to the building. If these gauze screens were original or installed by the owners corporation for fire protection, it is most likely the screens are the responsibility of the owners corporation to repair and maintain.

However, you should review the strata plan and bylaws to ensure there are no notations or bylaws stating otherwise.

This post appears in the October 2025 edition of The NSW Strata Magazine.

Hugh McCormack
McCormacks Strata Management
E: Hugh.McCormack@mccormacks.com.au
P: 1300 991 825

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About Hugh McCormack

Hugh McCormack is Managing Director of McCormacks Strata Management, Sydney’s leading strata management company for 30 years, with a 99% customer retention rate. Over the past 20 years, Hugh has transformed the company into a leading-edge strata advisory firm, partnering with some of Sydney’s most prestigious complexes – large and small – and leveraging modern technology to ensure a first-class customer experience.

Hugh holds a Bachelor of Business, majoring in Real Estate, Finance and Sustainable Development, and serves as the sole director of McCormacks Strata Management.

In addition to his role at McCormacks, Hugh is actively involved in the strata sector. He has served as Vice President of the Strata Community Association (NSW) and is a champion of education and training in the industry, striving to improve standards across the board.

Comments

  1. mary Castelletti says

    December 13, 2022 at 7:17 am

    strata building 40 years plus.
    is replacing rubber seal around sliding windows the financial responsibility of OC or the unit owner

    Reply
  2. Sandy NSW says

    November 26, 2021 at 3:18 am

    The original external flyscreen that was on my unit’s kitchen window has been attacked by birds and has a large hole in it. I bought the unit when it was new and flyscreens were fitted to all external windows.

    Above it says that “If the fly screens are original, they will fall on the owners corporation to maintain.” However, when I contacted our strata management company they said it was my responsibility and that I would have to pay for it to be repaired. Where can I find out who is actually responsible?

    Reply
  3. Rae Walters says

    January 7, 2021 at 5:58 am

    Being that we have a by law stating we must clean accessible windows ourselves on the ground floor what happens when the inaccessible windows upstairs are cleaned by body Corp leaving the downstairs ones dirty! Should that be rectified by body Corp after all they were clean before work began upstairs.

    Reply
  4. Elaine Wooffindin says

    August 23, 2020 at 6:06 am

    Who is responsbile for replacing an exterior window in our strata building?

    Reply
    • Nikki Jovicic says

      August 24, 2020 at 3:51 pm

      Hi Elaine

      As stated in the article above: “The owners corporation has an obligation to repair and maintain common property.” For more about what is common property in your building, you can access the NSW Fair Trading’s Common Property Memorandum here.

      Reply
  5. Liz Sydney says

    January 8, 2020 at 8:51 am

    I have lived in my unit for over 12 years – 3rd floor. The kitchen, laundry and bathroom windows are not accessible for cleaning purposes.
    I’ve been asking the Strata and OC to have the windows cleaned professionally, but it has not been done for over 12 years. You cannot see much through the kitchen window anymore.
    Is there a formal process by which this issue can be resolved?

    Reply
    • Nikki Jovicic says

      January 13, 2020 at 2:45 pm

      Hi Liz

      This article should assist. Even though it discusses Garden Maintenance, the actions are applicable:

      NSW: Q&A Making Sure the Garden Outside My Apartment is Maintained

      Reply
  6. ANDREW TERRELL says

    September 23, 2019 at 12:45 pm

    Hi – it’s my view that the committee can determine that, however second floor windows are not accessible without equipment and thus fall on the OC.

    Reply
  7. Frank says

    September 23, 2019 at 12:41 pm

    Relating to window cleaning in a Strata complex, how is “accessible” defined? We have a townhouse block only 2 levels high and windows can easily be reached with a hose. Although it is Owners Corporation responsibility to clean “Inaccessible” windows under the Common Property Memorandum adopted by our Strata Plan, who decides what is “accessible” in these cases? Individual owners or can the Committee as representative of all owners decide?
    Thanks

    Reply
  8. ANDREW TERRELL says

    August 1, 2019 at 9:01 am

    Hi Anna – see article here – https://www.lookupstrata.com.au/nsw-pre-1974-strata-plans-centre-line-rule/

    Reply
  9. Anna Lyons says

    July 31, 2019 at 7:41 pm

    Who is responsible for the installation of safety glass ? Our building was registered pre 1974 and we have floor to ceiling window on the top floor of the block that definitely does not meet safety standard. Is it our responsibility to replace or strata?

    Reply
  10. Richard says

    May 14, 2019 at 3:06 pm

    Who is responsible for insect infestation in a villa block

    Reply

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