Enter your email Address

LookUpStrata

Strata Information Leading to Open Discussion

advert Lannock strata finance
Australia's Top Property Blog Dedicated to Strata Living
  • Home
  • What is strata?
    • Strata Legislation – Rules and ByLaws
    • What is Strata?
    • Glossary of NSW Strata Terms and Jargon
    • Understand Strata Management with this Five-Minute Guide
    • Cracking the Strata Fees Code
    • Strata Finance
  • Strata Topics
    • Strata Information By State
      • New South Wales
      • Queensland
      • Victoria
      • Australian Capital Territory
      • South Australia
      • Tasmania
      • Western Australia
      • Northern Territory
    • Strata Information By Topic
      • By-Laws & Legislation
      • Smoking
      • Parking
      • Noise & Neighbours
      • Insurance
      • Pets
      • Your Levies
      • New Law Reform
      • Maintenance & Common Property
      • Committee Concerns
      • NBN & Telecommunications
      • Building Defects
      • Renting / Selling / Buying Property
      • Strata Managers
      • Building Managers & Caretakers
      • Strata Plan / Strata Inspection Report
      • Apartment Living Sustainability
    • Strata Webinars
      • NSW Strata Webinars
      • QLD Strata Webinars
      • VIC Strata Webinars
      • ACT Strata Webinars
      • SA Strata Webinars
      • WA Strata Webinars
    • Upcoming and FREE Strata Events
  • Blog
    • Newsletter Archives
  • The Strata Magazine
    • The NSW Strata Magazine
    • The QLD Strata Magazine
    • The VIC Strata Magazine
    • The WA Strata Magazine
  • Advertise With Us
    • Site Sponsors
  • About Us
    • Testimonials for LookUpStrata
  • Help
    • Ask A Strata Question
    • Q&As – about the LookUpStrata site
    • Sitemap
Home » Insurance » NAT: Q&A Unjust enrichment in body corporate insurance claims?

NAT: Q&A Unjust enrichment in body corporate insurance claims?

Published December 13, 2024 By Tyrone Shandiman, Strata Insurance Solutions Leave a Comment Last Updated January 13, 2025

Share with your strata community

  • Share
  • LinkedIn
  • Email

This article is about whether a lot owner can receive unjust enrichment in body corporate insurance claims.

Lannock + Tinworth webinar promo

Question: Double dipping – Can owners receive unjust enrichment in body corporate insurance claims?

A leaking common property pipe caused water damage to an individual lot under a standard format plan in Queensland. The lot owner filed a claim with their contents insurance and received compensation for the damages. The body corporate reimbursed the owner for the insurance excess.

In addition, the owner demands full compensation from the body corporate, asserting that the body corporate’s legal responsibility is independent of the owner’s insurance. Given that the claimed amount is less than the body corporate’s insurance excess, the owner argues the body corporate should pay them directly.

Can the owner receive a double recovery, or does any subrogation, mitigation, or unjust enrichment apply here?

Answer: Double recovery is prohibited in law.

A body corporate is generally responsible for maintaining and repairing common property, including pipes. If the damage to the lot was caused by the body corporate’s negligence or failure to maintain the pipe, the body corporate could be held liable to compensate the lot owner.

When the lot owner claimed on their contents insurance and received compensation for the damage, the contents insurer acquired subrogation rights (the right to recover from the body corporate). Subrogation prevents the insured (lot owner) from recovering the same loss from a third party (e.g., the body corporate) while allowing the contents insurer to. 

Double recovery is prohibited in law. If the lot owner has already received compensation from their contents insurer, they cannot claim the same amount again from the body corporate. Allowing the lot owner to recover twice would result in unjust enrichment, which courts have consistently rejected.

There are limited circumstances where a lot owner may retain the right to claim additional compensation from the body corporate:

  • Excess Amounts: The lot owner may claim for the insurance excess they paid, as this amount was not covered by their contents insurer.
  • Uninsured Losses: The lot owner can pursue claims for any damages not covered by their contents insurance policy (e.g., specific exclusions). 

In such cases, the body corporate’s liability would still depend on proving negligence or failure to maintain common property.

If the body corporate’s insurer declined the claim because the damage was below the policy excess, the body corporate may still bear responsibility for reimbursing the lot owner for uninsured portions, such as the excess amount. However, any such liability should be offset by the amount already received from the contents insurer.

In this instance, it may be as simple as denying the request as the owner already received compensation for the damage through their contents insurer. Any further claim for the same loss would constitute double recovery, which is prohibited under Australian law, and result in unjust enrichment, to which the owner is not entitled.

Tyrone Shandiman
Strata Insurance Solutions
E: tshandiman@iaa.net.au
P: 1300 554 165

This information is of a general nature only and neither represents nor is intended to be personal advice on any particular matter. Shandit Pty Ltd T/as Strata Insurance Solutions strongly suggests that no person should act specifically on the basis of the information in this document, but should obtain appropriate professional advice based on their own personal circumstances. Shandit Pty Ltd T/As Strata Insurance Solutions is a Corporate Authorised Representative (No. 404246) of Insurance Advisenent Australia AFSL No 240549, ABN 15 003 886 687.

This post appears in Strata News #725.

CLICK HERE TO BE NOTIFIED WHEN WE PUBLISH CONTENT TO THE SITE

Have a question or something to add to the article? Leave a comment below.

Read next:

  • Video: Pros and cons of Cash Settlement claims in strata insurance
  • NAT: Strata Insurance Increases in 2023 – A Perfect Storm

Visit Maintenance and Common Property OR Strata Insurance

Looking for strata information concerning your state? For state-specific strata information, try here.

After a free PDF of this article? Log into your existing LookUpStrata Account to download the printable file. Not a member? Simple – join for free on our Registration page.

Share with your strata community

  • Share
  • LinkedIn
  • Email

About Tyrone Shandiman, Strata Insurance Solutions

Tyrone Shandiman is a seasoned professional in the insurance industry having embarked on his journey in 2004 within the financial services sector. In 2011, he established Strata Insurance Solutions, transforming a garage startup into a reputable firm servicing over 700 clients with a dedicated focus on strata insurance. Tyrone's role extends beyond managing operations and tackling complex insurance matters; he also founded the Australian Consumers Insurance Lobby, championing consumer rights within the insurance industry. Notably, his efforts and expertise have been acknowledged with numerous industry awards. Adding to these accolades, Strata Insurance Solutions was recently named an Australian Top Brokerage by Insurance Business Australia Magazine, a testament to the firm's excellence and leadership in the field.

Tyrone's LinkedIn Profile.

Tyrone is a regular contributor to LookUpStrata. You can take a look at Tyrone’s articles here .

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Search For Strata Articles

  • Advert Stratabox
  • StrataBox Advert
Subscribe Newsletter

TESTIMONIALS

"LookUpStrata should be compulsory reading for every member of a Body Corporate Committee. It provides the most understandable answers to all the common (and uncommon) questions that vex Body Corporates everywhere. Too often Committee members do not understand what Body Corporates are legally able to do and not do. LookUpStrata helps educate everybody living in a Body Corporate environment for free." John, Lot Owner

"It's the best and most professional body corporate information source a strata manager could have! Thanks to the whole team!" MQ, Strata Manager

"I like reading all the relevant articles on important issues on Strata living that the LookUpStrata Newsletter always effectively successfully covers"
Carole, Lot Owner

"Strata is so confusing and your newsletters and website are my go-to to get my questions answered. It has helped me out so many times and is a fabulous knowledge hub." Izzy, Lot Owner

Quick Login

Log In
Register Lost Password

Categories

  • Contact a Strata Specialist on the LookUpStrata Directory
  • Ask Us A Strata Question
  • New South Wales
  • Queensland
  • Victoria
  • Australian Capital Territory
  • South Australia
  • Tasmania
  • Western Australia
  • Northern Territory
  • ByLaws & Legislation
  • Smoking
  • Parking
  • Noise & Neighbours
  • Insurance
  • Pets
  • Levies
  • Law Reform
  • Maintenance & Common Property
  • Committee Concerns
  • NBN & Telecommunications
  • Building Defects
  • Renting / Selling / Buying
  • Strata Managers
  • Building Managers and Caretakers
  • Strata Reports / Plans
  • Sustainability

Recent Comments

  • Bronwyn on QLD: Q&A Body Corporate Spending Without Required Approvals
  • tyson dsylva on SA: Q&A Strata Voting Rules, Majority Votes and Proxies
  • Nikki Jovicic on Queensland Body Corporate Commissioner: Information, community education and conciliation at BCCM
  • Marino Tagliapietra on Queensland Body Corporate Commissioner: Information, community education and conciliation at BCCM
  • William on SA: Q&A Strata Voting Rules, Majority Votes and Proxies
  • Norman Reid on VIC: Q&A Signing a Contract on Behalf of the Owners Corporation
  • Nikki Jovicic on WA: Q&A Can we stop neighbour from smoking on the apartment balcony?
  • Dean on WA: Q&A Can we stop neighbour from smoking on the apartment balcony?
  • Nikki Jovicic on QLD: Body corporate communications
  • Liza Admin on QLD: A recent adjudication order highlighting body corporate general meetings

WEBSITE INFORMATION

  • Privacy Policy
  • Terms and Conditions of Use
  • Terms of Use for Comments and Community Discussion
  • Advertising Disclosure
  • Sitemap

SCA Membership

SCA WA Membership

ASK A STRATA QUESTION

Disclaimer

The opinions and/or views expressed on the LookUpStrata site, including, but not limited to, our blogs and comments, represent the thoughts of individual bloggers and our online communities, and not those necessarily of LookUpStrata Pty Ltd. In all instances, information should not be taken as advice and independent legal advice should be consulted.

CONTACT US VIA EMAIL

Copyright © 2025 · LookUpStrata ® Pty Ltd · All rights reserved