Enter your email Address

LookUpStrata

Empowering Strata Together

advert Lannock strata finance
Australia's Top Property Blog Dedicated to Strata Living
  • Home
  • What is strata?
    • Strata Legislation – Rules and ByLaws
    • What is Strata?
    • Glossary of NSW Strata Terms and Jargon
    • Understand Strata Management with this Five-Minute Guide
    • Cracking the Strata Fees Code
    • Strata Finance
  • Strata Topics
    • Strata Information By State
      • New South Wales
      • Queensland
      • Victoria
      • Australian Capital Territory
      • South Australia
      • Tasmania
      • Western Australia
      • Northern Territory
    • Strata Information By Topic
      • By-Laws & Legislation
      • Smoking
      • Parking
      • Noise & Neighbours
      • Insurance
      • Pets
      • Your Levies
      • New Law Reform
      • Maintenance & Common Property
      • Committee Concerns
      • NBN & Telecommunications
      • Building Defects
      • Renting / Selling / Buying Property
      • Strata Managers
      • Building Managers & Caretakers
      • Strata Plan / Strata Inspection Report
      • Apartment Living Sustainability
    • Strata Webinars
      • NSW Strata Webinars
      • QLD Strata Webinars
      • VIC Strata Webinars
      • ACT Strata Webinars
      • SA Strata Webinars
      • WA Strata Webinars
    • Upcoming and FREE Strata Events
  • Blog
    • Newsletter Archives
  • The Strata Magazine
    • The NSW Strata Magazine
    • The QLD Strata Magazine
    • The VIC Strata Magazine
    • The WA Strata Magazine
  • Site Sponsors
  • About Us
    • Testimonials for LookUpStrata
  • Help
    • Ask A Strata Question
    • Q&As – about the LookUpStrata site
    • Sitemap
Home » Noise » Noise & Neighbours NSW » NSW: Does the upstairs owner have to install thicker carpet underlay?

NSW: Does the upstairs owner have to install thicker carpet underlay?

Published October 5, 2026 By Matthew Lo Leave a Comment Last Updated October 5, 2026

Share with your strata community

  • Share
  • LinkedIn
  • Email

Question: Footsteps from the unit above can be heard in an older building. Is there a minimum carpet underlay requirement the upstairs owner must meet?

Our strata building was built in 1968. I’m having trouble with foot traffic and floor-impact noise from the unit above vibrating through the concrete slab.

Our building doesn’t have dropped ceilings to give any added protection. Is there a minimum carpet underlay density requirement that the upstairs owner must install to stop this noise from affecting my unit?

Answer: Noise from the unit above is only a breach or nuisance if it is excessive, and buildings are generally held to the standards in place when they were built.

Thank you for the inquiry. I would encourage the inquirer to seek legal and acoustical expert advice.

Generally, I make the following comments:

  1. That noise from the upstairs unit can be heard is not necessarily a breach or a nuisance; it is only a breach or nuisance if there is excessive noise; and
  2. the standards which a building is held to are generally those at the time of construction and not today’s standards. It’s usually not necessary to perform upgrades where the building is still safe and compliant with the standards at the time of construction. A common exception to this rule is for fire safety, which do get specifically upgraded from time to time.

This post appears in the November 2026 edition of The NSW Strata Magazine.

Matthew Lo
Kerin Strata Lawyers
E: matthew@kerinstratalawyers.com.au

Share with your strata community

  • Share
  • LinkedIn
  • Email

About Matthew Lo

Matthew is a Partner of Kerin Strata Lawyers. He graduated Laws from UNSW with Honours and has practiced as a solicitor since 2014. He has acted for and advised clients in a range of matters, including in disputes with respect to strata, building & construction, insurance, contracts, trusts, consumer law, and class actions. He is a Member of the Australian College of Strata Lawyers (MACSL).

In addition to legal practice, Matthew is a frequent contributor to LookUpStrata, the Law Society Journal, and Ethics & Standards Quarterly. He was also a contributor to Wolters Kluwer’s Australian Company Law Commentary and an author to LexisNexis’ Practical Guidance for Total and Permanent Disablement Insurance.

Matthew is an active member of the Law Society of New South Wales and was appointed by the President of the Law Society of New South Wales to its: Business Law Committee since 2021, where Matthew has particular interest in building and construction legislation and strata legislation; and Costs Committee since 2023. In 2024, Matthew was awarded Highly Commended Committee Member of the Year by the Law Society.

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Search For Strata Answers

  • Advert Stratabox
  • StrataBox Advert
Subscribe banner

Why Our Community Trusts Us

"LookUpStrata should be compulsory reading for every member of a Body Corporate Committee. It provides the most understandable answers to all the common (and uncommon) questions that vex Body Corporates everywhere. Too often Committee members do not understand what Body Corporates are legally able to do and not do. LookUpStrata helps educate everybody living in a Body Corporate environment for free." John, Lot Owner

"It's the best and most professional body corporate information source a strata manager could have! Thanks to the whole team!" MQ, Strata Manager

"I like reading all the relevant articles on important issues on Strata living that the LookUpStrata Newsletter always effectively successfully covers"
Carole, Lot Owner

"Strata is so confusing and your newsletters and website are my go-to to get my questions answered. It has helped me out so many times and is a fabulous knowledge hub." Izzy, Lot Owner

Explore Most Read Topics

  • Contact a Strata Specialist on the LookUpStrata Directory
  • Ask Us A Strata Question
  • New South Wales
  • Queensland
  • Victoria
  • Australian Capital Territory
  • South Australia
  • Tasmania
  • Western Australia
  • Northern Territory
  • ByLaws & Legislation
  • Smoking
  • Parking
  • Noise & Neighbours
  • Insurance
  • Pets
  • Levies
  • Law Reform
  • Maintenance & Common Property
  • Committee Concerns
  • NBN & Telecommunications
  • Building Defects
  • Renting / Selling / Buying
  • Strata Managers
  • Building Managers and Caretakers
  • Strata Reports / Plans
  • Sustainability

Latest Q&A Comments

  • Bill S on NSW: Q&A What can owners do if the committee makes decisions outside of formal meetings?
  • Leonid Tsakanov on NSW: Unreasonable refusal of a by-law? NCAT’s ability to make a common property rights by-law may have been expanded by the appeal panel
  • Kaha on NSW: Strata records lost during manager change legal risks and how to reconstruct missing records under NSW law
  • Mary Pappas on NSW: When should a committee ask a conflicted member to leave the room?
  • Laura De Bernardi on QLD: How is a committee vacancy filled under the small schemes module?
  • Patrick Murray on QLD: What counts as a majority in VOCM voting?
  • Anon on QLD: Who pays for stormwater pipe damage caused by tree roots?
  • harry k on NSW: Unapproved bathroom renovation causing damage: What if your neighbour refuses access?
  • Matthew Faulkner on ACT: Are owners corporation audits mandatory in the ACT and how is the $250000 threshold calculated
  • Jessica on ACT: Are owners corporation audits mandatory in the ACT and how is the $250000 threshold calculated

Quick User Login

Log In
Register Lost Password

WEBSITE INFORMATION

  • Privacy Policy
  • Terms and Conditions of Use
  • Terms of Use for Comments and Community Discussion
  • Advertising Disclosure
  • Sitemap

ASK A STRATA QUESTION

You’ve Found Strata Help!

Ask a strata, owners corporation or body corporate question and we will do our best to source a useful response from our network of strata professionals around Australia. Submit your question here.

Subscribe NOW

Disclaimer

The opinions and/or views expressed on the LookUpStrata site, including, but not limited to, our blogs and comments, represent the thoughts of individual bloggers and our online communities, and not those necessarily of LookUpStrata Pty Ltd. In all instances, information should not be taken as advice and independent legal advice should be consulted.

CONTACT US VIA EMAIL

Copyright © 2026 · LookUpStrata ® Pty Ltd · All rights reserved