Question: My strata Management Company will not release documents regarding my unit which has sustained vehicle impact damage. A lawyer has quoted $1,000 to prepare a letter regarding this matter. That is out of the question. How can I access the Impact Damage Report?
Answer: If there has been an insurance claim that resulted from the incident, you can contact the insurer directly and request repair documents related to the damage to your unit.
If there has been an insurance claim that resulted from the incident, you can contact the insurer directly and request repair documents related to the damage to your unit.
The insurer may or may not provide information to you in the first instance. If they do not provide the documents requested, you may wish to discuss your right to privacy and access to information they hold about your property. The insurer also has a dispute resolution process you can access.
Alternatively, you can follow the strata dispute process in pursuing a dispute against your strata corporation outlined in the following link provided for by WA legislative body Landgate: Guide to resolving strata disputes
This post appears in Strata News #480.
Tyrone Shandiman
Strata Insurance Solutions
E: tshandiman@iaa.net.au
P: 07 3899 5129
This information is of a general nature only and neither represents nor is intended to be personal advice on any particular matter. Shandit Pty Ltd T/as Strata Insurance Solutions strongly suggests that no person should act specifically on the basis of the information in this document, but should obtain appropriate professional advice based on their own personal circumstances. Shandit Pty Ltd T/As Strata Insurance Solutions is a Corporate Authorised Representative (No. 404246) of Insurance Advisernet Australia AFSL No 240549, ABN 15 003 886 687.
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