Enter your email Address

LookUpStrata

Empowering Strata Together

advert Lannock strata finance
Australia's Top Property Blog Dedicated to Strata Living
  • Home
  • What is strata?
    • Strata Legislation – Rules and ByLaws
    • What is Strata?
    • Glossary of NSW Strata Terms and Jargon
    • Understand Strata Management with this Five-Minute Guide
    • Cracking the Strata Fees Code
    • Strata Finance
  • Strata Topics
    • Strata Information By State
      • New South Wales
      • Queensland
      • Victoria
      • Australian Capital Territory
      • South Australia
      • Tasmania
      • Western Australia
      • Northern Territory
    • Strata Information By Topic
      • By-Laws & Legislation
      • Smoking
      • Parking
      • Noise & Neighbours
      • Insurance
      • Pets
      • Your Levies
      • New Law Reform
      • Maintenance & Common Property
      • Committee Concerns
      • NBN & Telecommunications
      • Building Defects
      • Renting / Selling / Buying Property
      • Strata Managers
      • Building Managers & Caretakers
      • Strata Plan / Strata Inspection Report
      • Apartment Living Sustainability
    • Strata Webinars
      • NSW Strata Webinars
      • QLD Strata Webinars
      • VIC Strata Webinars
      • ACT Strata Webinars
      • SA Strata Webinars
      • WA Strata Webinars
    • Upcoming and FREE Strata Events
  • Blog
    • Newsletter Archives
  • The Strata Magazine
    • The NSW Strata Magazine
    • The QLD Strata Magazine
    • The VIC Strata Magazine
    • The WA Strata Magazine
  • Site Sponsors
  • About Us
    • Testimonials for LookUpStrata
  • Help
    • Ask A Strata Question
    • Q&As – about the LookUpStrata site
    • Sitemap
Home » Building Manager » Building Managers QLD » QLD: Are caretakers covered as volunteers under owners corporation insurance?

QLD: Are caretakers covered as volunteers under owners corporation insurance?

Published April 7, 2026 By Tyrone Shandiman, Strata Insurance Solutions Leave a Comment Last Updated April 7, 2026

Share with your strata community

  • Share
  • LinkedIn
  • Email

Question: Our caretaker has requested written confirmation that they are volunteering when performing extra duties not covered by their agreement. Will this cover them as a volunteer under the OC’s insurance?

Our onsite caretaker, who has a signed caretaker agreement with the owners corporation, sometimes performs additional tasks not specified in the agreement. They have requested written confirmation from the owners corporation stating they are volunteering for these extra duties. Will this provide the caretaker with coverage as a volunteer under the owners corporation’s insurance policy?

Answer: There is a strong possibility the insurer would scrutinise the role of the caretaker in line with the contract for services they provide.

The caretaker would have to meet the definition of a volunteer under the policy conditions.

There is a strong possibility the insurer would scrutinise the role of the caretaker in line with the contract for services they provide.

If I was the caretaker, I wouldn’t rely on the strata policy for cover. I would maintain a public liability policy to ensure there is adequate cover in the event of a claim.

This post appears in Strata News #670.

Tyrone Shandiman
Strata Insurance Solutions
E: tshandiman@iaa.net.au
P: 1300 554 165

This information is of a general nature only and neither represents nor is intended to be personal advice on any particular matter. Shandit Pty Ltd T/as Strata Insurance Solutions strongly suggests that no person should act specifically on the basis of the information in this document, but should obtain appropriate professional advice based on their own personal circumstances. Shandit Pty Ltd T/As Strata Insurance Solutions is a Corporate Authorised Representative (No. 404246) of Insurance Advisenent Australia AFSL No 240549, ABN 15 003 886 687.

Share with your strata community

  • Share
  • LinkedIn
  • Email

About Tyrone Shandiman, Strata Insurance Solutions

Tyrone Shandiman is a seasoned professional in the insurance industry having embarked on his journey in 2004 within the financial services sector. In 2011, he established Strata Insurance Solutions, transforming a garage startup into a reputable firm servicing over 900 clients with a dedicated focus on strata insurance. Tyrone's role extends beyond managing operations and tackling complex insurance matters; he also founded the Australian Consumers Insurance Lobby, championing consumer rights within the insurance industry. Notably, his efforts and expertise have been acknowledged with numerous industry awards. Adding to these accolades, Strata Insurance Solutions was recently named an Australian Top Brokerage by Insurance Business Australia Magazine, a testament to the firm's excellence and leadership in the field.

Tyrone's LinkedIn Profile.

Tyrone is a regular contributor to LookUpStrata. You can take a look at Tyrone’s articles here .

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Search For Strata Answers

  • Advert Stratabox
  • StrataBox Advert
Subscribe banner

Why Our Community Trusts Us

"LookUpStrata should be compulsory reading for every member of a Body Corporate Committee. It provides the most understandable answers to all the common (and uncommon) questions that vex Body Corporates everywhere. Too often Committee members do not understand what Body Corporates are legally able to do and not do. LookUpStrata helps educate everybody living in a Body Corporate environment for free." John, Lot Owner

"It's the best and most professional body corporate information source a strata manager could have! Thanks to the whole team!" MQ, Strata Manager

"I like reading all the relevant articles on important issues on Strata living that the LookUpStrata Newsletter always effectively successfully covers"
Carole, Lot Owner

"Strata is so confusing and your newsletters and website are my go-to to get my questions answered. It has helped me out so many times and is a fabulous knowledge hub." Izzy, Lot Owner

Explore Most Read Topics

  • Contact a Strata Specialist on the LookUpStrata Directory
  • Ask Us A Strata Question
  • New South Wales
  • Queensland
  • Victoria
  • Australian Capital Territory
  • South Australia
  • Tasmania
  • Western Australia
  • Northern Territory
  • ByLaws & Legislation
  • Smoking
  • Parking
  • Noise & Neighbours
  • Insurance
  • Pets
  • Levies
  • Law Reform
  • Maintenance & Common Property
  • Committee Concerns
  • NBN & Telecommunications
  • Building Defects
  • Renting / Selling / Buying
  • Strata Managers
  • Building Managers and Caretakers
  • Strata Reports / Plans
  • Sustainability

Latest Q&A Comments

  • Lily on NSW: Are We on the Brink? Can NCAT Resolve Strata Disputes?
  • Lily on NSW: Damages Claims Against Strata & Building Managers – NCAT opens the door
  • The LookUpStrata Team on WA: Q&A Can owners make strata record requests by email?
  • Dragon Lady on WA: Can a strata company ban a resident’s motorcycle because of noise?
  • John Coyle on QLD: Can a committee secretary share strata financial information with a spouse?
  • Peter on WA: Can a strata company ban a resident’s motorcycle because of noise?
  • Liza Admin on NSW: Q&A Do the new NSW fire safety regulations affect pre 1979 strata buildings?
  • Liza Admin on QLD: Q&A Generating an Income From Common Property
  • Eliza Merks on VIC: Can you park on common property outside your strata garage?
  • k. h. ang on NSW: Q&A Who pays for repairs to a leaking internal pipe in a townhouse?

Quick User Login

Log In
Register Lost Password

WEBSITE INFORMATION

  • Privacy Policy
  • Terms and Conditions of Use
  • Terms of Use for Comments and Community Discussion
  • Advertising Disclosure
  • Sitemap

ASK A STRATA QUESTION

You’ve Found Strata Help!

Ask a strata, owners corporation or body corporate question and we will do our best to source a useful response from our network of strata professionals around Australia. Submit your question here.

Subscribe NOW

Disclaimer

The opinions and/or views expressed on the LookUpStrata site, including, but not limited to, our blogs and comments, represent the thoughts of individual bloggers and our online communities, and not those necessarily of LookUpStrata Pty Ltd. In all instances, information should not be taken as advice and independent legal advice should be consulted.

CONTACT US VIA EMAIL

Copyright © 2026 · LookUpStrata ® Pty Ltd · All rights reserved