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Home » Noise » Noise & Neighbours NSW » NSW: Water Dripping Over Balcony From the Neighbour Above

NSW: Water Dripping Over Balcony From the Neighbour Above

Published October 16, 2018 By Leanne Habib, Premium Strata 7 Comments Last Updated April 13, 2026

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Question: In our small strata some units were allowed to enclose their balconies. Now, when residents wash their windows etc, the water flows onto the enclosed balcony windows below. Our meeting minutes show years of rising tensions. How do we overcome this?

We are a small 14 unit complex in NSW where bylaws were created to allow enclosing of balconies for some units. Just over half of the units have been enclosed from the top floor to ground floors.

Drainage is via a pipe at one end of the balcony that does not extend very far out and there is no “lip” on the balcony edge to contain water. When hosing down windows, frames and ceilings of the balconies to clean off salt and grime, the water flows over the edge onto the enclosed balcony’s windows below.

Our meeting minutes show tensions have risen for years since this unforeseen consequence of enclosing balconies for some and not others. This tension has risen to the point where this majority of people with balconies can vote that no cleaning can be done on balconies – not even the glass railings – ever – and no pot plants are allowed on balconies. Any compromise e.g. cleaning in the rain, becomes heated with raised voices.

This is not ideal when these fixtures need cleaning for maintenance and aesthetic purposes.

How can a bylaw for some not allow others to maintain their common property? What can we do?

Answer: The “defect” should be rectified rather than restrict non-enclosed lots from cleaning or having proper use and amenity of their balconies.

A by-law that restricts you from cleaning your own balcony or prohibiting pot plants may be invalidated because it is harsh – either the enclosed lots or the owners corporation should rectify this “defect” rather than restrict non-enclosed lots from cleaning or having proper use and amenity of their balconies. Further, the terms of the by-law for balcony enclosures should contain a provision that their works must not cause nuisance or hazard to other lots.

This post appears in Strata News #612.

Leanne Habib
Premium Strata
E: info@premiumstrata.com.au
P: 02 9281 6440

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About Leanne Habib, Premium Strata

Leanne is leading the conversation in strata and community management across Australia. With a distinguished career spanning over 25 years and holding credentials as a licensed Strata and Community Manager and Real Estate Managing Agent, Leanne has masterfully redefined the essence of premium strata service. Her approach, honed through years in senior roles within top-tier agencies, is unwaveringly client-focused, ensuring that expectations are not only met but consistently exceeded.

As a pivotal member of the Strata Community Association (SCA) and the CEO of the award-winning Premium Strata, Leanne, together with her team of seasoned strata managers, embodies a commitment to unparalleled service excellence. Beyond steering Premium Strata and Premium Building Management, her influence extends across the property industry as a leading voice. Leanne's insights on legislative updates and industry shifts are invaluable, offering guidance to lot owners on intricate strata matters and fostering effective and informed strata management practices.

Leanne is a regular contributor to Lookupstrata. You can take a look at Leanne’s articles here .

Comments

  1. ietje verlegh says

    October 26, 2022 at 12:23 pm

    We live in a 13 story apartment building on the 6 th floor and also have an enclosed balcony.
    Our Body Corporate has done very well by giving owners a weekend 4 times a year when they can hose / clean their balconies. Every floor starting at the top gets one hour to attend to the hosing down of their balcony. This is done over the whole weekend and notice is given at the start of each year and notices put on the notice boards 2 weeks prior. We organise someone to clean our windows the day after it is our turn.
    This has worked very well for the 16 years we have lived there and have never heard complaints from other owners. This of course doesn’t prevent occupiers to clean their balconies at other times however they will need to block the drain pipe so occupiers below them are not disadvantaged.. There have been no complaints from owners at our meetings or open forums.

    Reply
    • Nikki Jovicic says

      October 27, 2022 at 2:48 pm

      Thanks so much for sharing, ietje. It sounds very sensible. Glad to hear your building has found a solution that seems to work for all.

      Reply
  2. Gini says

    February 9, 2022 at 6:36 pm

    Unfortunately there is lack of community spirit and consideration to others nowadays. Have asked and reminded the neighbors not to do so multiple times but they simply choose ignoring the request.

    Also it is a building design over form, some builders even “forgot” to put the drain in or installed a non compliant drain or no overflow drain; excessive water has nowhere to go or even worse backflow into the unit.

    Poor residents on the lower floors have to live with the outcome from the poor building design & inferior workmanship; furthermore the mediation or notice to comply process is not efficient enough to assist the situation. Regrettably, It is the reality of strata living these days.

    Reply
  3. Victor Lewis says

    February 9, 2022 at 9:07 am

    I Clean my balcony while it’s raining. Or between showers. Avoids problem. Lower balconies get wet anyway
    Chemicals should be diluted except that might still be a problem

    Reply
  4. Kimberly Giordano says

    September 29, 2020 at 10:24 pm

    How should an upstairs neighbor clean their membrane covered balcony without causing some water run off?

    Reply
  5. Veronica says

    October 17, 2018 at 12:24 pm

    What if the balcony of the unit above also has a drain, for this particular purpose, yet they still push water (possibly soapy) off the edge which drips down into my courtyard where I have plants?

    Reply
    • Nikki Jovicic says

      October 22, 2018 at 1:48 pm

      Hi Veronica

      We have received the following response back from Leanne Habib,

      If they are deliberately doing this, this may still constitute a nuisance, however, you should also investigate the possibility that the drainage system may be ineffective/poor (which in turn could be a common property defect, requiring rectification).

      Reply

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