Question: A fire door was installed around 25 months ago and is now warped beyond repair. Would it be covered by a warranty?
Are builders warranties strictly adhered to, or is there a fair and reasonable expectation things will last beyond a warranty period as is the case with something like a new fridge?
Our strata had a fire door replaced 25 months ago. The door is now so warped that it impossible to shut over the weekend and needs replacing. We will attempt to get this done by the builder who replaced it. Are the responsible for replacing the door under a warranty period?
Answer: I don’t see it is likely to be covered by warranty.
Sorry to the owners, but I don’t see it is likely to be covered by warranty as it’s outside the 2 years applicable to new construction and (usually) 1 year offered by maintenance installers.
That said – doors do not just magically warp and certainly not over a weekend (unless they were burnt or covered in water).
If the door is in a wet area, is situated close to steam or has ever been wet, the owners should look into ensuring the correct door for the usage is installed.
If the owners believe otherwise, perhaps seek legal advice.
This post appears in the February 2023 edition of The NSW Strata Magazine.
Rob Broadhead
2020 Fire Protection
E: rob.broadhead@2020fire.com.au
P: 1300 340 210
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