NSW: Q&A What can owners do if the committee makes decisions outside of formal meetings?

This article discusses how owners can ensure strata committees keep a transparent and correct record of decisions of formal and informal meetings.

Question: How can an owner ensure the committee makes all decisions transparently through formal meetings and records them properly in the minutes?

Our committee operates without transparency and avoids holding proper meetings. I want to ensure the committee makes decisions through formal meetings and records them in the minutes so owners can clearly see the decisions made and who voted for them. How can I require the committee to follow this process without slowing down decision-making?

Answer: Decisions can only be made in meetings.

Strata committee meetings handle the day-to-day operations and decision making functions of the owners corporation. Strata committees must make decisions in duly convened meetings giving the requisite statutory notice (so any owner can attend or object to the matter(s) being considered) with documented minutes of meeting recording decisions made and distributed to all owners in accordance with the strata legislation (except for large schemes where minutes must be requested).

Decisions can only be made in meetings. To address your exact concerns regarding the failure of visibility, transparency, proper record keeping, etc., you can escalate the matter through NSW Fair Trading and NSW Civil and Administrative Tribunal.

Leanne Habib
Premium Strata
E: [email protected]
P: 02 9281 6440

This post appears in the November 2025 edition of The NSW Strata Magazine.

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Read next:

• NSW: Q&A Who sets the agenda, Explanatory notes [including an AGM Agenda Template]
• NSW: Q&A Electronic Committee Meetings and Electronic Voting
• NSW: How To Conduct A Meeting Of The Owners Corporation? Some Tips.

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