NSW: How does a strata committee find and select a new building manager?

Question: How does the strata committee find a new building manager? What qualities should we look for?

The building manager for our building is leaving our large strata plan of around 170 apartments. How does the strata committee find a new building manager? What qualities should we look for in the new building manager?

Rather than rely on one person, we would prefer a company to ensure there is staff to replace the building manager when they are on leave or sick, etc.

Answer: The scheme should consider the outcomes when tendering for building management services.

Any strata scheme (and many could do with a building manager, even if they are not large) that is tendering for building management services should consider the outcomes:

• Are there remedial works/projects that need to happen soon or on-foot?
• Does the scheme have a detailed asset register/maintenance schedule, or do you need one developed?
• What are the scheme’s onsite needs in terms of inspections?
• What sort of company does the scheme want, e.g. use of technology, experience with similar schemes, availability of different managers 24/7?

The committee should prepare a request for tender (RFT) and seek proposals for what managers believe is appropriate after attending the site.

Andrew Terrell
Bright & Duggan
E: Andrew.Terrell@bright-duggan.com.au
P: 02 9902 7100