Enter your email Address

LookUpStrata

Empowering Strata Together

advert Lannock strata finance
Australia's Top Property Blog Dedicated to Strata Living
  • Home
  • What is strata?
    • Strata Legislation – Rules and ByLaws
    • What is Strata?
    • Glossary of NSW Strata Terms and Jargon
    • Understand Strata Management with this Five-Minute Guide
    • Cracking the Strata Fees Code
    • Strata Finance
  • Strata Topics
    • Strata Information By State
      • New South Wales
      • Queensland
      • Victoria
      • Australian Capital Territory
      • South Australia
      • Tasmania
      • Western Australia
      • Northern Territory
    • Strata Information By Topic
      • By-Laws & Legislation
      • Smoking
      • Parking
      • Noise & Neighbours
      • Insurance
      • Pets
      • Your Levies
      • New Law Reform
      • Maintenance & Common Property
      • Committee Concerns
      • NBN & Telecommunications
      • Building Defects
      • Renting / Selling / Buying Property
      • Strata Managers
      • Building Managers & Caretakers
      • Strata Plan / Strata Inspection Report
      • Apartment Living Sustainability
    • Strata Webinars
      • NSW Strata Webinars
      • QLD Strata Webinars
      • VIC Strata Webinars
      • ACT Strata Webinars
      • SA Strata Webinars
      • WA Strata Webinars
    • Upcoming and FREE Strata Events
  • Blog
    • Newsletter Archives
  • The Strata Magazine
    • The NSW Strata Magazine
    • The QLD Strata Magazine
    • The VIC Strata Magazine
    • The WA Strata Magazine
  • Site Sponsors
  • About Us
    • Testimonials for LookUpStrata
  • Help
    • Ask A Strata Question
    • Q&As – about the LookUpStrata site
    • Sitemap
Home » Building Manager » NAT: Water leak between units in QLD: Who is responsible for waterproofing failure damage?

NAT: Water leak between units in QLD: Who is responsible for waterproofing failure damage?

Published April 1, 2026 By Tyrone Shandiman, Strata Insurance Solutions Leave a Comment Last Updated April 1, 2026

Share with your strata community

  • Share
  • LinkedIn
  • Email

This article discusses QLD unit waterproofing leak responsibility and who may need to pay for damage to the unit below.

Question: In a QLD unit, water from our shower leaked into a unit below due to failure in the waterproofing. Who is responsible for the damage?

We had a small amount of water from our ensuite shower leak into a unit below due to failure in the waterproofing. The water was leaking from the grout in our ensuite. It travelled between the units and leaked into a bathroom ceiling not directly below our unit. We have paid to have our ensuite shower waterproofed again and the leak is resolved.

Who is responsible to pay for the damage to the unit below? The cost is less than the insurance excess so the unit below is asking us to pay. The units are just out of building warranty and issues like this in the past were fixed by the builder. The plumber provided a report to say the damage was caused by failure of the waterproofing between the units.

Answer: Refer to your contents insurer and there may not be an excess for legal liability claims under your policy for content.

This is a really good question. ‘Who is responsible?’ basically comes down to a legal question that, in some instances, lawyers can be involve if it goes to the commissioner, and judges and so on. I’m happy to share my wisdom on this because I’ve had a number of these claims and instances and I’ve seen the outcomes of them.

First and foremost, I do just want to say that if you have landlords or contents insurance, there is a component in the policy which covers legal liability for property damage to other person’s property. You may find that even though it’s below the strata excess, it may not be below your contents insurance excess. To trigger a contents insurance claim for legal liability, the owner below must make a demand in writing to you. You should then go to your contents insurer and specifically ask them to lodge a claim under the legal liability section of the policy.

There are two arguments in favour of the owner above (where the leak originated) and the owner below that had the damaged unit.

Legal argument: The lot owner above

If you’re the owner of the apartment where the leak originated, the argument is that the leak itself was not foreseeable, it could not have been prevented by any type of prior maintenance, and your response to the leak was adequate. That is a line that you may take with the owner below in respect of this claim.

Legal argument: The lot owner below

The owner below may have a legal argument that you’ve breached the legislation. I’m going to go through section 211 of the Queensland standard module regulations Section 211 requires that the owner of a lot included in a scheme must maintain their lot in good condition. What does that mean? A reasonable person might say, ‘Well, I’ve maintained my lot in good condition. I’ve done everything possible that I could do to maintain the lot. Have I met that standard?’.

MAGOG (NO. 15) Pty Ltd v The Body Corporate for the Moroccan

Well, there’s been a case that the Queensland District Court refers to, and that particular case is MAGOG (NO. 15) Pty Ltd v The Body Corporate for the Moroccan. This was owner versus body corporate, but it can give you some understanding as to what the thresholds of maintaining in good condition can actually mean. The judge said in that case, the duty is not one to use reasonable care to maintain and keep in good repair the common property, nor one to use best endeavours to do so, nor one to take reasonable steps to do so but a strict duty to maintain and keep in repair. The duty to maintain involves an obligation to keep the thing in proper order by acts of maintenance before it falls out of condition in a state which enables it to serve its purpose for which it exists. Thus, there is an obligation not only to attend to cases where there is a malfunction, but also to take preventative maintenance measures to ensure that there not be a malfunction. As soon as the property is no longer operating effectively or at all or has fallen into disrepair, there has been a breach of this duty. So, the duty to maintain in good condition actually is very high for a lot owners.

Essentially in this case, there are two arguments to run. I think it may favour the owner of the damaged property in this instance, but if it was me, I would refer to your contents insurer and there may not be an excess for legal liability claims under your policy for content.

This post appears in Strata News #575.

Tyrone Shandiman
Strata Insurance Solutions
E: tshandiman@iaa.net.au
P: 1300 554 165

This information is of a general nature only and neither represents nor is intended to be personal advice on any particular matter. Shandit Pty Ltd T/as Strata Insurance Solutions strongly suggests that no person should act specifically on the basis of the information in this document, but should obtain appropriate professional advice based on their own personal circumstances. Shandit Pty Ltd T/As Strata Insurance Solutions is a Corporate Authorised Representative (No. 404246) of Insurance Advisenent Australia AFSL No 240549, ABN 15 003 886 687.

Share with your strata community

  • Share
  • LinkedIn
  • Email

About Tyrone Shandiman, Strata Insurance Solutions

Tyrone Shandiman is a seasoned professional in the insurance industry having embarked on his journey in 2004 within the financial services sector. In 2011, he established Strata Insurance Solutions, transforming a garage startup into a reputable firm servicing over 900 clients with a dedicated focus on strata insurance. Tyrone's role extends beyond managing operations and tackling complex insurance matters; he also founded the Australian Consumers Insurance Lobby, championing consumer rights within the insurance industry. Notably, his efforts and expertise have been acknowledged with numerous industry awards. Adding to these accolades, Strata Insurance Solutions was recently named an Australian Top Brokerage by Insurance Business Australia Magazine, a testament to the firm's excellence and leadership in the field.

Tyrone's LinkedIn Profile.

Tyrone is a regular contributor to LookUpStrata. You can take a look at Tyrone’s articles here .

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Search For Strata Answers

  • Advert Stratabox
  • StrataBox Advert
Subscribe banner

Why Our Community Trusts Us

"LookUpStrata should be compulsory reading for every member of a Body Corporate Committee. It provides the most understandable answers to all the common (and uncommon) questions that vex Body Corporates everywhere. Too often Committee members do not understand what Body Corporates are legally able to do and not do. LookUpStrata helps educate everybody living in a Body Corporate environment for free." John, Lot Owner

"It's the best and most professional body corporate information source a strata manager could have! Thanks to the whole team!" MQ, Strata Manager

"I like reading all the relevant articles on important issues on Strata living that the LookUpStrata Newsletter always effectively successfully covers"
Carole, Lot Owner

"Strata is so confusing and your newsletters and website are my go-to to get my questions answered. It has helped me out so many times and is a fabulous knowledge hub." Izzy, Lot Owner

Explore Most Read Topics

  • Contact a Strata Specialist on the LookUpStrata Directory
  • Ask Us A Strata Question
  • New South Wales
  • Queensland
  • Victoria
  • Australian Capital Territory
  • South Australia
  • Tasmania
  • Western Australia
  • Northern Territory
  • ByLaws & Legislation
  • Smoking
  • Parking
  • Noise & Neighbours
  • Insurance
  • Pets
  • Levies
  • Law Reform
  • Maintenance & Common Property
  • Committee Concerns
  • NBN & Telecommunications
  • Building Defects
  • Renting / Selling / Buying
  • Strata Managers
  • Building Managers and Caretakers
  • Strata Reports / Plans
  • Sustainability

Latest Q&A Comments

  • Eliza Merks on VIC: Can you park on common property outside your strata garage?
  • k. h. ang on NSW: Q&A Who pays for repairs to a leaking internal pipe in a townhouse?
  • Michelle on QLD: Payment to committee members. What approval is required?
  • Tim O'Neill on NSW: Q&A What is an unfinancial lot owner and can they vote?
  • Alison Spink on NSW: Pre 1974 Schemes and the Centre Line Rule
  • Ian Radnell on VIC: Who’s Responsible? A Guide to Common Property
  • Matthew Jenkins on NSW: Pre 1974 Schemes and the Centre Line Rule
  • Yolanta Dyga on NSW: Pre 1974 Schemes and the Centre Line Rule
  • Pat George on VIC: Can an owners corporation elect committee members as a block?
  • Stephen Mackay on NSW review of strata insurance commissions. Will commissions be banned in 2026?

Quick User Login

Log In
Register Lost Password

WEBSITE INFORMATION

  • Privacy Policy
  • Terms and Conditions of Use
  • Terms of Use for Comments and Community Discussion
  • Advertising Disclosure
  • Sitemap

ASK A STRATA QUESTION

You’ve Found Strata Help!

Ask a strata, owners corporation or body corporate question and we will do our best to source a useful response from our network of strata professionals around Australia. Submit your question here.

Subscribe NOW

Disclaimer

The opinions and/or views expressed on the LookUpStrata site, including, but not limited to, our blogs and comments, represent the thoughts of individual bloggers and our online communities, and not those necessarily of LookUpStrata Pty Ltd. In all instances, information should not be taken as advice and independent legal advice should be consulted.

CONTACT US VIA EMAIL

Copyright © 2026 · LookUpStrata ® Pty Ltd · All rights reserved