Question: Who is responsible for replacing and repairing FOBs to our underground car park gates and entry doors into my building? Is it up to the body corporate to make sure I can access the building with a working fob?
I own an apartment with underground parking in Canberra. Two fobs were provided when I took ownership 2 years ago. They are the fobs that work the underground parking gates and the doors to the building. I was not provided with the individual fobs that just work the underground parking gates.
Recently the fobs stopped working so I replaced the batteries. They still open the doors to the building but no longer work on the underground parking gates. I’ve contacted our body corporate to organise replacing the fobs so I can access the building. I was told that I would have to pay $300 for the fobs to access the underground parking.
Are replacement fobs a lot owners cost when they seem to be faulty? I’d understand if I lost a fob and the issue was my fault. If the fobs were supplied when I purchased the property, surely it is up to the body corporate to make sure I can access the building with a working fob.
Answer: The Owners Corporation is responsible for the maintenance and upkeep of the system but the unit owner would be responsible for paying for the replacement of lost, damaged or non-working units.
The life span of remotes/fobs/swipes can be limited and sometimes depends on closeness to other devices, water/moisture and physical damage etc.
Usual cause for non-working remotes are batteries. But if batteries are replaced and still not working to capacity then this would indicate that said remote needs replacing.
Although it does seem strange that both remotes have gone at the same time. Need to determine if any other resident is having an issue. If so then this would indicate a possible issue with the transmitter, pairing issues or the sensor.
The Owners Corporation is responsible for the maintenance and upkeep of the system but the unit owner would be responsible for paying for the replacement of lost, damaged or non-working units.
This post appears in Strata News #448.
Jan Browne
Bridge Strata
E: jan@bridgestrata.com.au
P: 02 6109 7700
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