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Home » Committee Concerns » Committee Concerns QLD » QLD: Can building managers share residents’ personal information in strata?

QLD: Can building managers share residents’ personal information in strata?

Published April 13, 2026 By Frank Higginson, Redchip Strata Law Leave a Comment Last Updated April 13, 2026

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Question: Due to a parking issue, our building manager shared our details with another lot owner. Can the building management staff share resident’s personal information with other lot owners?

While trying to park in our assigned car space in our basement garage, the battery of my daughter’s car died. She managed to push the car to the nearest available space to avoid blocking access. Later, an aggressive resident knocked on her door, demanding that she move her car. She explained the situation, and the other resident calmed down.

My daughter approached the building manager and asked if our apartment number had been given out. The building manager confirmed an irate resident had complained about a resident parking in their space, and the car owner’s details had been shared.

Can the building management staff share resident’s personal information with other lot owners? Is this a breach of privacy?

Answer: From the manager’s perspective, it is hard for them to deny information that is open to basically anyone.

This is one of those ones where you need to put yourself in the shoes of the other person. From my end, the ideal thing to do would have been to put some form of note on the disabled car to let anyone who was interested know what had happened. People block others all the time and it (justifiably) winds some up.

From the manager’s perspective, it is hard for them to deny information that is open to basically anyone – all that would have happened is they would have been caught in the middle of the dispute and that’s not in their interest either.

This post appears in the March 2023 edition of The QLD Strata Magazine.

Frank Higginson
Redchip Strata Law
E: FrankH@redchip.com.au
P: 07 3193 0500

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About Frank Higginson, Redchip Strata Law

With more than 25 years' experience in management rights and body corporate law, Frank is a beacon of knowledge and a renowned strata-industry expert. Known for his straight-shooting style and commercially driven advice, Frank cuts through the most challenging legal problems to deliver real-world solutions.

Frank is an active member of the body corporate community and regularly offers insightful commentary and legal updates on the challenges and opportunities facing the strata industry.

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Frank is a regular contributor to LookUpStrata. You can take a look at Frank's articles here .

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