I received a Form 10 notice for communicating with owners

A body corporate may issue a contravention notice to an owner or occupier when it reasonably believes a by-law has been contravened. A Form 10 Notice is used where a contravention of the by-laws has occurred, and the circumstances are such that the contravention will likely continue.

Typically, although it would depend on what is alleged in the notice, an alleged contravention involving communications or behaviour that has contravened a by-law would be the subject of a Form 11 Notice. The contravention notice must set out the relevant by-laws and provide details on how those by-laws have been contravened. Generally, a person receiving a contravention notice can choose to remedy the contravention within the time provided or apply to the Commissioner’s Office to challenge the decision-making process that led to the contravention notice being issued. There are further steps available to a body corporate if a person does not comply with the contravention notice. Additionally, a user of a Facebook page needs to consider their exposure to defamation claims, which are separate from any contravention of a by-law, and the overall value of communicating with residents in that way (see my earlier guidance on Facebook pages).