The Right to Access Your Strata Lot
Contractors need to erect scaffolding in my private courtyard to carry out remedial work on the building. I'm a frail elderly citizen. I'm concerned about contractors accessing my lot. Do I have to allow access?
How do committees determine painting costs in mixed-use strata buildings?
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I'm on the committee of a mixed-use building (residential and commercial). We're considering a major external painting project, but the body corporate manager says it's not automatically a shared cost.
Is the commercial lot a completely separate entity for painting costs, even though it's the same building? How do we work out if the commercial lot needs to contribute, and what document governs this decision? Furthermore, how do we determine who is responsible for painting their part, and what can we do if they don't want to contribute?
What are the Strata Manager's Duties and Do We Really Need One?
To gain a full understanding of our scheme, is our strata manager required to visit the property to be able to manage it, or can their role be done remotely via email, etc?
Our strata is undergoing major repairs/maintenance to the roof. The strata manager organised quotes and specifications for the work, and we are finally getting underway. They have informed me that the strata owner is not responsible for ensuring the work is carried out as per the quote, etc. Is this correct, or should the strata manager ensure the work has been completed satisfactorily as per the quote?
Is it better to be a Self Managed Strata Scheme?
My Mum owns a lot in a 7 unit block of villas. It is self managed by one of the owners. He collects the strata fees and isn’t doing the best job prioritising maintenance or paperwork.
He organised the eaves to get painted but only half of Mum's and other lot's property was painted 12 months ago. Recently, he allowed another committee member to get a new fence and strata contributed half of the cost.
Can a Lot Owner Access Body Corporate CCTV Footage?
During their CCTV webinar, Frank Higginson and Chris Irons referred to a BCCM Practice Direction for handling CCTV records. Noting the webinar was recorded in 2021, is the Practice Direction available or is this a work in progress?
Alarm Bells: Doctoring BC Records to Hide Building Defects
Our Strata manager commissioned 4 engineering reports within 10 years due to known building defects. On all 4 occasions, opportunities have been lost in promptly addressing issues and litigating against the building defects within the warranty claim period.
When we purchase in the building in 2019, we were led to believe by the strata manager that all water ingress defects noted in dilapidation reports had been remedied, so we purchased with confidence.
Dealing with frivolous repair requests and excessive communication
An owner made numerous claims on the committee to repair minor and frivolous items in their lot, e.g., a missing insect screen clip and two cracked tiles on the kitchen splashback.
How does the committee respond to nuisance claims? This owner emailed the committee 189 times in 2024.
Strata Insurance Outlined in UTMA 2011
In our Class B unit complex, where the owners corporation handles building insurance, but individual owners are responsible for their repairs and maintenance, how are claims for water damage handled, especially in cases of multiple rain events causing ongoing damage? Who determines the validity of a claim, and how are the responsibilities between the owners corporation and individual owners defined in such situations?