We have moved into a strata managed property with 8 townhouses. There is an entry gate from the main road which can only be opened using a keypad or one remote provided. Is this a fire or an emergency hazard?
How does an emergency vehicle gain access to the lot?
I am seeking insurance quotes for our small complex of 8 units. Insurers want to know if we have deadlocks fitted. The body corporate manager stated that, as deadlocks would have been considered ‘improvements’, any units with deadlocks should have been approved. How can I confirm whether each unit has them without having to door knock?
I own an apartment in the ACT, and I'd like my son to be my proxy at the AGM. According to our strata manager, I can only assign my proxy vote to another owner or strata manager. They stated it is not possible to nominate a family member or friend as my proxy.
My strata manager quoted the Unit Titles Management Act 2011. Is this part of the Act? Is the strata manager correct?
Who can be my proxy, and could my proxy be a member of the executive committee?
I am an owner in a six unit complex trying to get common property repairs completed. All owners are part of the council, as no one wanted to take on the positions officially. Most owners do not respond to repair quotes, and there is no group discussion. Owners prefer to respond to the strata manager. Therefore, a majority decision is not reached.
In June 2023, Frank Higginson responded to an audience member’s question concerning a letting pool manager who rents units from owners and then sub-lets them. What about letting pool managers who own units in the scheme and include them in the rental pool? Is this a fair arrangement? In particular, is this an arrangement the Office of Fair Trading would be interested in?
An owner in our building has repeatedly allowed their bath to overflow, causing water damage to the ceiling of the apartment below.
We do not want to keep claiming on the owners corporation insurance because it may increase our excess and premiums.
A corporate owner of multiple units in our strata scheme has applied for multiple positions via different representatives on the council of owners. Can individuals representing a corporate owner hold more than one position on the council?
Despite legal advice stating that a corporate owner of multiple units is not permitted to hold more than one position, the corporate owner's representatives refuse to accept this. Is there a definitive answer, or would this require a SAT ruling?
A new owner in our complex has no email address, does not like to install apps on their personal mobile device, and have said they do not like to use the internet, except for work.