Our complex includes two stages under the one title. We live in a Stage 1. Our levies are being used to pay for expenses in Stage 2. We feel like our area of the complex is being neglected.
We’ve also received notice of a special levy. We live on the pension and have limited funds. Where do we stand legally as this is causing us stress. Can we refuse to pay?
I have been nominated as chair for our AGM. If I'm successful, there will be no continuity, as the incumbent chair is the only old committee running.
What documents should new body corporate committee request from the previous committee? The body corporate management (BCM) company will be my first contact.
As the onsite managers at our apartment building, what is our liability for Airbnb guest safety? Should the owner register guests with the onsite manager when units are let through an outside agent or Airbnb? We are concerned that if we do not know how many people occupy a unit and a fire breaks out, how would we know if all guests are accounted for?
Our Scheme has over 200 residential-only Lots. We have an escalating situation where a tenant has started to approach the full time groundsperson aggressively, verbally abusing him and causing him to feel unsafe working on his own (the tenant appears to be 'seeking him out' when he's working on site).
The groundsperson is employed by a company who are contracted to the strata company, but other than when he is on holiday, he is the only person carrying out the duties. He has been working in this role for over 8 years.
A tree on my lot damaged the stormwater pipe that services all four lots. The pipe only runs through my property and common property. The damage occurred in the section of pipe on my lot. Who pays for the repairs to the damaged pipe? Who pays for the removal of the tree?
Our caretaker has an occupation authority that grants exclusive use of a structure on common property. The contract clearly states the wording of exclusive use of the occupation authority areas.
The dictionary in the contract states that common property is defined in the Act and is located on the common property but excludes any part of the common property in respect to which any person has a lease or exclusive use.
Is the caretaker or the body corporate responsible for the insurance within this occupation authority?
Our strata manager has requested an early termination of our agency agreement. What steps does the owners corporation (OC) need to take? If we decide to self-manage, what do we need to request from the strata manager? Can a motion to terminate be made at the AGM or does this require a resolution at a general meeting of the OC?
Our strata management company is introducing compulsory two-factor authentication (2FA) to view documents in their online portal.
I will no longer be able to give my login and password to my family or helpers. It also means I have to share my private mobile number with my strata company, which is required for 2FA.
Given the scheme's information is not private, is compulsory two-factor authentication justified? 2FA is usually used to stop financial crime and protect secrecy and privacy.