Our strata management company is introducing compulsory two-factor authentication (2FA) to access the online portal. Is compulsory two-factor authentication justified?
Our strata management company is introducing compulsory two-factor authentication (2FA) to view documents in their online portal.
I will no longer be able to give my login and password to my family or helpers. It also means I have to share my private mobile number with my strata company, which is required for 2FA.
Given the scheme's information is not private, is compulsory two-factor authentication justified? 2FA is usually used to stop financial crime and protect secrecy and privacy.
This authentication has likely been introduced as a security measure to protect the privacy of all owners.
This authentication has likely been introduced as a security measure to protect the privacy of all owners and to thwart unauthorised use of the owners corporation's/owners' private details. While the information recorded on a strata roll is accessible, it is not public, i.e. only persons authorised by owners may access such information. Having this two-factored authentication (especially with a text message or email to a secondary device) is not unusual in any industry.
Leanne Habib Premium Strata E: info@premiumstrata.com.au P: 02 9281 6440
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Leanne is leading the conversation in strata and community management across Australia. With a distinguished career spanning over 25 years and holding credentials as a licensed Strata and Community Manager and Real Estate Managing Agent, Leanne has masterfully redefined the essence of premium strata service. Her approach, honed through years in senior roles within top-tier agencies, is unwaveringly client-focused, ensuring that expectations are not only met but consistently exceeded.
As a pivotal member of the Strata Community Association (SCA) and the CEO of the award-winning Premium Strata, Leanne, together with her team of seasoned strata managers, embodies a commitment to unparalleled service excellence. Beyond steering Premium Strata and Premium Building Management, her influence extends across the property industry as a leading voice. Leanne's insights on legislative updates and industry shifts are invaluable, offering guidance to lot owners on intricate strata matters and fostering effective and informed strata management practices.
Leanne is a regular contributor to Lookupstrata.
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