Our strata manager is not performing the functions that we believe the management company should be doing. We are getting no response from the Director of the Management company.
We feel our Strata Manager has been incompetent when dealing with our Strata property in relation to a very important fire Alarm system. We've complained to the Director of the Management company and we are getting no response. What is the best course of action to follow?
Firstly you will need to check the management contract you have in place and check the functions and duties that they have agreed to perform.
Yes, you do have an issue. Effective strata management is a cooperative and a partnership between the strata management company and the strata company i.e. represented by their strata council of owners. Both elements need to work effectively and together.
Firstly you will need to check the management contract you have in place and check the functions and duties that they have agreed to perform. Under the act, you have the right to issue a notice indicating that they are contravening the duties as per the contract and advise a time frame to have the issue addressed. If the matter continues you have the right to terminate the contract.
The council of owners must act in the best interest of the strata company.
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With over 40 years in the Real Estate industry and 30 years’ experience in Strata, and with the introduction of major reforms in the Strata Titles Act, Brian has developed Strata Training and Consulting known as STRATATAC. Brian is a regular contributor to LookUpStrata.
Brian is a highly experienced and knowledgeable strata consultant, a qualified trainer, creator of new CPD strata training programs and has advanced knowledge of the Strata Titles Act (1985), the Amendments Act 2018 and the Community Titles Act 2018. Brian sold his strata management business STRATACAM in July 2018 to concentrate on consulting to managers, developers and owners. He is an advocate for strata and has specialised in ONLY strata for a number of years. His knowledge and expertise is sought after by real estate agents and strata managers from all metropolitan and regional Western Australia.
Contact Brian on 0428 970 067 or at strata@stratatac.com.au
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