Water is entering my property via external cladding or windows. The CoO refuses to reimburse me for the drying equipment and electricity costs. Where do I stand?
Water is entering my property via external cladding or windows. I'm currently outlaying around $150 per week for carpet drying and mould control.
The council of owners (CoO) refuses to reimburse me for this outlay. I've received requests from my tenant to reimburse them for their excessive power use due to having to run the drying equipment.
The current situation is not sustainable, and the tenant will likely leave with a consequent loss of rental income, reletting fees and other costs. Insurance is baulking at my claims as this should have been dealt with already.
Do I have grounds for a claim against the council of owners, and who should cover any cost incurred in attempting a claim?
The first and most critical priority is to ensure the water ingress issue is resolved.
From a strata insurance perspective, it is important to note that the costs for drying carpets and the excess electricity usage are generally not covered under the property section of a strata insurance policy. Carpets are typically classified as personal contents. Mould remediation may only be considered under the policy if it directly affects building components covered by the policy, such as walls or ceilings, rather than the carpets. This would, of course, depend on the specific policy terms and conditions.
Additionally, insurance claims may be denied if there is evidence of a failure to promptly address known issues or defects, such as the water ingress in this case.
The first and most critical priority is to ensure the water ingress issue is resolved. If the council of owners is not taking adequate action to fix the leak, it is important to be aware that under the Strata Titles Act 1985, the strata corporation has a legal obligation to maintain and repair common property, which includes resolving any defects causing the ingress of water.
You may have grounds for a claim against the strata corporation for costs incurred, but determining legal liability falls to the professional remit of a legal professional.
In the meantime, you might also want to explore the dispute resolution process offered by Landgate, which provides a formal avenue for addressing such issues. You can find more information here: Resolving disputes: Five step approach to resolving a dispute common strata disputes.
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