How to access strata impact damage reports when documents are withheld by management

WA
Insurance
Maintenance & Common Property
question
Lookupstrata community member

My strata Management Company will not release documents regarding my unit which has sustained vehicle impact damage. A lawyer has quoted $1,000 to prepare a letter regarding this matter. That is out of the question. How can I access the Impact Damage Report?

answer
Tyrone Shandiman
Tyrone Shandiman Strata Insurance Solutions

If there has been an insurance claim that resulted from the incident, you can contact the insurer directly and request repair documents related to the damage to your unit.

If there has been an insurance claim that resulted from the incident, you can contact the insurer directly and request repair documents related to the damage to your unit.

The insurer may or may not provide information to you in the first instance. If they do not provide the documents requested, you may wish to discuss your right to privacy and access to information they hold about your property. The insurer also has a dispute resolution process you can access.

Alternatively, you can follow the strata dispute process in pursuing a dispute against your strata corporation outlined in the following link provided for by WA legislative body Landgate: Guide to resolving strata disputes

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