Do strata managers usually charge a lot owner the same administration fee for approving a minor renovation at a simple strata committee meeting as a major renovation at a general meeting, requiring a new special by-law?
The strata manager would spend a similar amount of time assessing both minor and major applications, so a flat fee is reasonable.
NSW strata managers have differing ways of charging for their time spent processing applications by lot owners for minor renovations or renovations requiring a general meeting resolution/by law. Some may charge the owners corporation a set fee per application, while others may charge an hourly rate. Either way, the charges should be clearly set out in the management agreement between the owners corporation and the managing agent. In your case, as you have not mentioned the cost, I can’t comment on whether the charge sounds fair for the time spent.
In answer to your question on whether it’s normal for a minor renovation and major renovation application to cost the same, my experience is that the strata manager would spend a similar amount of time in assessing these applications and advising the strata committee on the correct process for approval and record-keeping etc. so for the same flat fee to be charged does not sound unreasonable.
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Edward Baker, stands with over two decades of strata experience, bringing unmatched expertise to the role. Edward is widely respected in the NSW strata industry and is known for his commitment to fostering meaningful interactions with owners and committees, his unflappable manner, and his level-headed ability to problem-solve. A recognised industry leader, Edward is regularly approached to give advice and share his knowledge on a range of strata schemes and to contribute to industry forums. Since starting his career in strata management in 2001, Edward has had hands-on managing experience ranging from 2-lot schemes to extensive 600-lot projects and everything in between. His expertise spans residential, commercial, and industrial strata management, along with community associations, building management committees (BMCs), defect management, new developments, dispute resolution, and the comprehensive management of buildings at all stages of their lifecycle. Over the years, Edward has also contributed significantly to various other business management roles, serving as Operations Manager, Licensee in Charge and Branch Manager. Edward's academic and professional credentials include a Master of Commerce, a Bachelor of Arts, an Advanced Diploma in Property, and a range of industry certifications. He is also a Justice of the Peace and holds a level 3 Practising Strata Community Manager certification with Strata Community Association (SCA). His involvement in the SCA Professional Strata Management Committee, coupled with his active participation in the strata industry and community at large, showcases his ongoing commitment to the field.
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