Can a resident request how the committee record their correspondence in the minutes?
A tenant has written to the strata committee about rules relating to hanging washing on the line. They insist the committee record their name and email contents in the minutes. Can the committee ignore the request and merely note in the minutes that "correspondence relating to hanging of washing was received, discussed and replied to"?
It is advantageous to the strata committee to take comprehensive records.
Theoretically, yes, however, it is advantageous to the strata committee to take comprehensive records should the strata committee/owners corporation wish to pursue a breach of by-laws/Notice to Comply process i.e. the email and minutes of the meeting would be supporting documentation in case the matter escalated.
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Leanne is leading the conversation in strata and community management across Australia. With a distinguished career spanning over 25 years and holding credentials as a licensed Strata and Community Manager and Real Estate Managing Agent, Leanne has masterfully redefined the essence of premium strata service. Her approach, honed through years in senior roles within top-tier agencies, is unwaveringly client-focused, ensuring that expectations are not only met but consistently exceeded.
As a pivotal member of the Strata Community Association (SCA) and the CEO of the award-winning Premium Strata, Leanne, together with her team of seasoned strata managers, embodies a commitment to unparalleled service excellence. Beyond steering Premium Strata and Premium Building Management, her influence extends across the property industry as a leading voice. Leanne's insights on legislative updates and industry shifts are invaluable, offering guidance to lot owners on intricate strata matters and fostering effective and informed strata management practices.
Leanne is a regular contributor to Lookupstrata.
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