As a result of a burst pipe, our gas and electricity bills associated with hot water have increased. I can’t find any mention of this in our insurance policy PDS. If the responsibility for the repair falls to the owners corporation, should they also cover these increased expense?
If the owners corporation are responsible for maintaining the pipe, there may be a legal argument that they are responsible for the costs.
Cover for excess water usage will differ from insurer to insurer - for example, some insurers will offer cover if the insured property is damaged by an event covered by the policy. If the claim is just for a burst pipe from wear and tear, the policy usually does not respond.
The question of who is responsible for the water expense outside of an insurance claim best fits with a legal or strata management professional. If the owners corporation are responsible for maintaining the pipe, there may be a legal argument that they are responsible for the costs.
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Tyrone Shandiman is a seasoned professional in the insurance industry having embarked on his journey in 2004 within the financial services sector. In 2011, he established Strata Insurance Solutions, transforming a garage startup into a reputable firm servicing over 900 clients with a dedicated focus on strata insurance. Tyrone's role extends beyond managing operations and tackling complex insurance matters; he also founded the Australian Consumers Insurance Lobby, championing consumer rights within the insurance industry. Notably, his efforts and expertise have been acknowledged with numerous industry awards. Adding to these accolades, Strata Insurance Solutions was recently named an Australian Top Brokerage by Insurance Business Australia Magazine, a testament to the firm's excellence and leadership in the field. Tyrone is a regular contributor to LookUpStrata.
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