Encouraging greater investor-owner participation in committee roles

NSW

Committee & Governance

In our building, many owners, particularly investors, prefer not to engage. This makes rotating the pool of committee members almost impossible. Do you have any suggestions to remedy this?

If someone's retiring from the committee, mention that in the minutes and put a note at the top of the minutes to say we're looking for volunteers.

It's often the case that you're going to have more owner occupiers on a strata committee than you are investors. I would argue that for many people, this is their single biggest investment and they really should look after that investment. One of the ways to do that is to be on the strata committee.

How do you get those people on the committee? Talking to people during the year. I understand it's harder to talk to the investor owners, but you can also communicate through minutes. If someone's retiring from the committee, mention that in the minutes and put a note at the top of the minutes to say we're looking for volunteers. Also remind everyone that it may not be as much hard work as you imagine because tasks can be delegating to your strata manager.

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Published: 21 Nov 2025

Last Updated: 7 Jul 2026

This post appears in The NSW Strata Magazine February 2026

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Answer by

Hugh McCormack

McCormacks Strata Management

Hugh McCormack is Managing Director of McCormacks Strata Management, Sydney’s leading strata management company for 30 years, with a 99% customer retention rate. Over the past 20 years, Hugh has transformed the company into a leading-edge strata advisory firm, partnering with some of Sydney’s most prestigious complexes – large and small – and leveraging modern technology to ensure a first-class customer experience.

Hugh holds a Bachelor of Business, majoring in Real Estate, Finance and Sustainable Development, and serves as the sole director of McCormacks Strata Management.

In addition to his role at McCormacks, Hugh is actively involved in the strata sector. He has served as Vice President of the Strata Community Association (NSW) and is a champion of education and training in the industry, striving to improve standards across the board.