As an owner, what communication approach is most effective for prompting the strata committee to respond to requests, instructions, or questions?
You need to make sure that your message to the committee is clear and it needs to be something they can make a decision on.
The clearer, the better. You need to make sure that your message to the committee is clear, and it needs to be something they can make a decision on.
If you provide a lot of words, and include nothing that enables the committee to make a decision, you're just throwing out statements without any questions. That's a mistake.
To begin with, you need to compel the committee to take an action they can take, and committees make decisions. You've got to give them a firm concept, we call it a motion, that they can decide upon. That way, they must take action.
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Chris is a strata unicorn: he is not a strata lawyer, manager or caretaker. He was Queensland’s Commissioner for Body Corporate and Community Management for over 5 years. That is the only role of its type in the world. Chris is also an owner in one strata scheme, and a tenant in another.
As Director of Strata Solve, Chris focuses on communications and strategic advice, rather than legal action, to solving strata problems. Strata Solve works with owners, committees, strata managers and caretakers to tailor practical solutions to stressful strata situations. Chris holds an Honours degree in Communications and is a nationally accredited mediator.
Chris is a regular contributor to LookUpStrata.
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