Richard Hale is the Founder and Principal of Strata Operational Support (SOS), an independent strata analysis, governance and coordination practice working with schemes across Australia, backed by Australasia Consulting Group. A senior consultant in program and project delivery management, he holds an MBA from Macquarie University and is a Fellow of the Australian Institute of Company Directors (FAICD). He brings extensive experience across strategy, finance, governance, risk, contract administration and commercial management, together with practical experience serving on strata and building management committees. Richard helps committees structure information, identify underlying issues, coordinate professional input and make informed decisions. SOS does not provide legal, accounting, engineering or licensed strata-management services.