Can Strata Managers charge for producing a by-law breach letter? If so, what constitutes a reasonable charge?
Are Strata Managers allowed to charge for the cost of producing a letter advising of a by-law breach? If so, what constitutes a reasonable charge?
Does the notice need to be in the approved Notice to Comply form to be valid?
To determine whether the strata managing agent may charge for the letter and how much, you will need to review their Strata Management Agency Agreement.
A letter regarding a breach of by-laws is different from a Notice to Comply and usually precedes the issuance of the Notice to Comply. The Notice to Comply must be in the approved form while there is no prescribed format for the letter.
To determine whether the strata managing agent may charge for the letter and how much, you will need to review their Strata Management Agency Agreement which may be a line item (as an additional charge) or be included in the “agreed services fee”.
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Leanne is leading the conversation in strata and community management across Australia. With a distinguished career spanning over 25 years and holding credentials as a licensed Strata and Community Manager and Real Estate Managing Agent, Leanne has masterfully redefined the essence of premium strata service. Her approach, honed through years in senior roles within top-tier agencies, is unwaveringly client-focused, ensuring that expectations are not only met but consistently exceeded.
As a pivotal member of the Strata Community Association (SCA) and the CEO of the award-winning Premium Strata, Leanne, together with her team of seasoned strata managers, embodies a commitment to unparalleled service excellence. Beyond steering Premium Strata and Premium Building Management, her influence extends across the property industry as a leading voice. Leanne's insights on legislative updates and industry shifts are invaluable, offering guidance to lot owners on intricate strata matters and fostering effective and informed strata management practices.
Leanne is a regular contributor to Lookupstrata.
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