What can a committee do when a strata manager fails to follow the agreed debt recovery process?

By admin,

Our management contract requires the strata manager to follow a debt recovery schedule at 15, 30, and 45 days, with set fees of $22 for reminders and $110 for letters of demand. The strata manager has not been triggering these notices or applying the fees for a long term defaulting owner. The defaulting owner has been able to treat the body corporate as a zero interest credit facility.

Can the owners corporation appoint a strata manager without seeing the management contract?

By admin,

At our last AGM, owners passed a motion to appoint our current strata managing agent and authorise the owners corporation to execute a written management agency agreement.

The AGM papers did not include the proposed agreement or any details of the pricing, terms, or conditions. As a result, owners who attended effectively approved the appointment without reviewing contract terms.

Challenging proxy misuse and committee misconduct in an owners corporation

By admin,

Our committee does not report to owners as required under the Owners Corporations Act 2006 (the Act), allowing committee members to pursue their own agendas. Due to actions by our committee, some owners have circulated defamatory statements about past committee members.

Is there a limit on the number of proxies one person can hold? At the AGM, the chairperson submitted four proxies to retain their role.

How to access committee invoices and records when spending exceeds AGM approval

By admin,

Our owners corporation passed an AGM motion to allocate funds to refurbish a common property area, based on a design submitted by a design consultant. The consultant provided a formal fee proposal to the committee, but the committee did not share it with the owners.

Not sure what is common property? Check the registered plan of subdivision

By admin,

I own a lot in a Victorian owners corporation, and I am not sure what is common property and what forms part of my lot. Is the plan of subdivision the best document to confirm this? Where can I access the registered plan or other documents that show the common property boundaries and details?

Common property water leak: Who pays the strata insurance excess and damaged contents?

By admin,

I live in five store building on the Gold Coast. Recently, water entered my unit through the ceiling in the hall linen cupboard. The entire linen on all shelves was saturated and all shelving was damaged.

The Body Corporate chairman arranged a plumber and it has now been 100% established the leak occurred in the concrete slab between floors. There is no question about this fact. Repairs of the slab took two days.

Fridge leak damaged neighbour’s floor: Are you liable and is it covered by insurance?

By admin,

A leak from our fridge went through the wall between our apartment and our neighbour's apartment causing damage to their wooden floor. They have no home contents insurance so are claiming from us the full cost of replacing the floor. Can we claim anything from our strata insurance for are we liable for the whole cost?

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