• Read more about Is a $10,000 water damage excess an unreasonable burden for a QLD lot owner?
• Add new comment

I live in a strata title block in Queensland. The Body Corporate have an insurance policy that covers water damage to my timber floor. The excess for water damage is $10,000. A Qld Govt website states that the excess must not create an "unreasonable burden" on the owners of individual lots. I believe the excess of $10,000 for water damage imposes an "unreasonable burden". How do I encourage the body corporate to see it this way?

• Read more about Will a water damage claim increase your strata insurance premium?
• Add new comment

• Read more about Water leak between units in QLD: Who is responsible for waterproofing failure damage?
• Add new comment

• Read more about Can unit owners insure against a $10,000 water damage excess on a strata policy?
• Add new comment

My unit is within a relatively large single tier strata complex. Because of the claims history, the strata insurance policy carries a claims excess of $10,000 for water damage claims (including storm damage). This is an exceedingly high excess for a unit owner to face if they have to lodge a claim. Is insurance of the claims excess on a strata insurance policy available for an individual unit owner?

• Read more about Do you have to pay for alleged common property damage without proof?
• Add new comment

My Strata company, acting on behalf of the council of owners, has recently given me a bill for alleged damage I caused to our shared driveway. I have told them I didn’t cause any damage but they will not respond to me. They do not have any proof I caused the damage and haven’t provided me with an invoice for the repair. I do not want to be stuck with a $400 bill for damages that I did not cause.

• Read more about How to challenge unfair water billing in strata scheme
• Add new comment

Our strata scheme has six lots. Two lots are small townhouses with no gardens, and four lots are large townhouses with gardens. We have individual water meters as well as a main meter installed by the builder.

Our strata manager divides the main meter reading equally by six, which reduces the share paid by the higher water users. We've complained, but the strata manager says that the majority vote wins. Can schemes charge water this way? Can the disadvantaged two lot owners challenge or change the process?

• Read more about When relocating common property letterboxes, what does the owners corporation need to consider?
• Add new comment

Our external letterboxes were destroyed in a car accident on Christmas Day, and the driver was uninsured. We are considering replacing them by relocating the letterboxes into our lobby, similar to what newer schemes have in places like Chatswood and the Sydney CBD.

• Read more about Do tenants have the same quiet enjoyment rights as lot owners in strata?
• Add new comment

In our apartment building, an owner one floor below has a dog that barks frequently. I am a tenant in the building. The dog has woken me early several times and barks throughout the day.

I left the owner a note explaining the problem and asking them to keep the dog quiet, but nothing has changed. What can I do next? Do owners have more power than tenants when it comes to the quiet enjoyment of my apartment?

• Read more about Are owners corporation required to modify common property doors for accessibility?
• Add new comment

My apartment opens onto a common hallway that leads to a garden area and then gated access to the street. My only practical exit from the building to reach the car park is via a fob-activated door.

The hallway is air conditioned and unvented, which creates pressure on the exit door. Combined with the door closer, it is very difficult to open and often requires two hands or assistance. I use a walker and have a condition that causes muscle weakness. I have raised this issue with the owners corporation (OC), but they have not been helpful.

• Read more about Do you need owners corporation approval to use a dash cam in a common property car park?
• Add new comment

While our car has been parked in our allocated space in the common property car park, it has been repeatedly damaged. We have reported the damage to the police.

We want to install front and rear dash cameras in the car and have them record while the car is parked. Do we need to notify or obtain approval from the owners corporation to use a camera that records in a common property area?