Who is responsible for the locks on our apartment door?
Who is responsible for locks on the external door to your private apartment (not the door into the main entrance). Block of apartments was built in 2017.
We recently discovered that only 1 of the 3 sets of keys provided open the apartment. The locksmith said that after years of only one key being used, there was wear on both the key and the cylinder which meant the other keys did not work. Is the $450 locksmith invoice strata's responsibility?
Locks are considered to be an owners responsibility.
Locks are considered to be an owners responsibility. While I understand the keys did not work, you have mentioned that the locksmith has stated that due to the fact the only one key was used there is wear on the key and cylinder. As the Corporation are not responsible for maintain the individual locks the corporation cannot be held responsible for the other keys not working after a number of years.
t is highly recommended that all sets of keys should be checked when first issued to ensure that they all work initially.
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Carrie McInerney is the CEO of Horner Management and has been in the industry since 2001. Over the past 19 years Carrie has nurtured an enthusiastic client focused team, combining teamwork and systems to provide an excellent level of service to the Strata Industry.
Carrie is an active member of the SCA (SA) board and was awarded Industry Leader at the SCA Awards in 2016. Carrie connects well with others and is passionate about educating clients and others about the Strata Industry.
Carrie is a regular contributor to LookUpStrata.
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