What do we do about urgent defects? Do we wait until the builder / developer resolves the matter or should we carry out the necessary repairs and then claim the costs?
Register the building with Project Intervene as soon as possible.
Bruce McKenzie, Sedgwick:
The best course of action is to register the building with Project Intervene as soon as possible, noting the urgent items. This will enable the Office of the Building Commissioner and/or Department of Fair Trading the opportunity to assist.
Corey Nugent, Resilience Insurance:
It is advisable to manage urgent and safety related issues immediately to ensure the risk to occupants and the public is adequately contained. Despite any action to address those issues as the first priority, post that, notifying the insurer should be an immediate second measure to enable the claim process to commence.
The insurer will immediately and without delay ensure action is in place to investigate and assure administration is seamless, including any accommodation matters.
Log in to your existing Lookupstrata Account to download the printable file.
Bruce McKenzie is National Manager for Commercial Services and Major Projects at Sedgwick's Building Consulting Division, the largest claims management corporation in the world. With over 36 years' experience as a licenced building contractor, Bruce has received multiple state building excellence awards and a National Building Award through Master Builders Australia.
Since joining Sedgwick a decade ago, Bruce has led the growth of its Commercial Services Division, managing major building projects nationally across the insurance and private sectors — including property damage, catastrophe events and large-scale remediation. He has acted as expert witness on high-profile litigation matters, most notably the Lacrosse Tower combustible cladding case, and served as Program Director for Cladding Safety Victoria, overseeing the recladding of over 40 buildings as part of the Victorian Government's $600 million rectification program. In 2022 he commenced a secondment as Program Director for Project Intervene with the NSW Office of the Building Commissioner, addressing serious defects in recently constructed buildings.
Bruce is a licensed builder in NSW, QLD, VIC and ACT, and holds an Advanced Diploma in Building & Construction Management and a Diploma of Project Management.
Lookupstrata Directory
Looking for NSW Strata Specialist in your area? Search within our LookUpStrata Directory for the best list of contacts available
Search the directory
Comments
Log in to leave a comment