In our relatively new building, a leak in my toilet pipe caused damage to the unit below. I've had to pay for the repair. Why isn't strata pursuing the builder?
I own and live in an apartment on level three of our building in Canberra. I am the first owner of the apartment. The complex is not yet three years old.
The unit below reported a leak in the ceiling to strata management. Strata management sent a plumber to investigate. The plumber advised that a sealant issue originated in the under-the-floor toilet pipe in my bathroom and could only be fixed from the unit below.
Strata management confirmed that, although there was no indication of misuse, I was obligated to bear the repair cost of the leak. Strata management would not raise the issue with the builder/developer.
As the building is new, it can't be a wear and tear issue. Shouldn't the builder/developer pay for this repair?
The owners corporation cannot act as the intermediary as this does not involve common property.
As the toilet only services your unit, as the owner, you are responsible for the repair of the leak.
Your argument may have some legs, and I recommend you contact the builder of the property and advise them of the issue.
Unfortunately, the owners corporation and the managers are not able to act as the intermediary in this situation, as this does not involve common property.
Steve Wiebe Bridge Strata E: steve@bridgestrata.com.au P: 02 6109 7700
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Steve is a highly regarded Senior Strata Manager, with over 13 years’ experience within the Strata Industry. Steve has a wealth of knowledge of Strata, across the ACT, NSW and Victoria. Steve has spent considerable time managing complexes throughout these states, having worked in Melbourne for a number of years, managing properties across NSW and Victoria.
Steve has spent 8 years working as a Team Leader and Senior Strata Manager within the ACT. During his time, Steve has served as the Treasurer for the Strata Communities Australia (ACT) Branch, and is also a nationally recognised and accredited trainer of the A100 ‘Introduction to Strata’ course for the SCA.
Steve has a strong focus on developing a good rapport and strong relationships with clients, in order to ensure their needs are being met. Steve also believes in ensuring all Managers are trained to ensure a fantastic customer experience, and are providing the correct advice to their clients.
Steve is a regular contributor to LookUpStrata.
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