Question: What do we do about urgent defects? Do we wait until the builder / developer resolves the matter or should we carry out the necessary repairs and then claim the costs?
Answer: Register the building with Project Intervene as soon as possible.
Bruce McKenzie, Sedgwick:
The best course of action is to register the building with Project Intervene as soon as possible, noting the urgent items. This will enable the Office of the Building Commissioner and/or Department of Fair Trading the opportunity to assist.
Corey Nugent, Resilience Insurance:
It is advisable to manage urgent and safety related issues immediately to ensure the risk to occupants and the public is adequately contained. Despite any action to address those issues as the first priority, post that, notifying the insurer should be an immediate second measure to enable the claim process to commence.
The insurer will immediately and without delay ensure action is in place to investigate and assure administration is seamless, including any accommodation matters.
This post appears in the April 2023 edition of The NSW Strata Magazine.
Bruce McKenzie
Sedgwick
E: bruce.mckenzie@au.sedgwick.com
P: 1300 735 720
Corey Nugent
Resilience Insurance
E: CNugent@resilienceinsurance.com.au
T: 0450 862 945
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