How can you access strata records from a previous manager?
I am a lot owner in NSW. Our building underwent rectification works in 2007 / 2008.
I'm after copies of the Special Levies for the rectification works. The strata manager from that time is not being very compliant with my request for access to information.
How can I obtain copies of these strata documents?
What if you can’t find approval for past renovations?
We are wanting to do some bathroom renovations to our unit. A previous owner renovated in 2009. The current Strata Manager and Owners Corporation are aware that approval was given by the previous Strata Manager but are demanding the records showing approval to renovate.
I can't find out who the Strata Managing agent was for that time period, and I'm not sure how else I could find these records.
Do lot owners have a right to information about structural repairs?
I am a lot owner in Sydney where currently three apartments are undergoing major structural and insurance repair works to the large terraces within each lot.
My lot is one of the major lots that is affected.
The other two lots are owned by the chairman and a committee member.
The chairman has refused to release any reports or provide detailed updates regarding the repairs and the major defects they have found within my lot, ie structural cracking of the terrace balustrades and exterior walls etc.
Can lot owners access strata insurance claims records?
Can owners of a strata property request directly from the Strata Insurer to review all claims and payments? I believe you can submit a claim but our request to view all activity directly has been refused. As paying owners I would have thought this would be possible?
Is the committee entitled to the full strata roll?
The Executive Committee of our strata asked through the right channels to receive the strata roll from the Strata Managers. After many excuses mostly regarding privacy laws, we finally got some watered-down and incomplete details. In particular, we did not receive the owner's details (e.g. emails and phone numbers) for the apartments that are rented, which is what we had requested.
In case of emergencies or if the committee wishes to communicate any information to all the owners, we can't do it. The only way is to go through the Strata Managers.
What if a strata manager fails to provide requested records?
Can a strata manager refuse to provide the strata roll to the committee?
- Read more about Can a strata manager refuse to provide the strata roll to the committee?
- Add new comment
Our Strata Committee has been advised to issue a Statement of Claim for long overdue levies.
Contact cannot be made with the lot owner.
Our Strata Roll shows a company as the owner of the lot, with a post box address only and a disconnected mobile number.
Our Strata Manager refuses to provide a copy of the Strata Roll to our Committee.
Does the address have to be a street address?
Can our Owners Corporation insist that a physical address is provided?
Can our Strata Manager refuse to provide a copy of the Strata Roll?