• Read more about Who covers flooring, electricity costs and temporary accommodation after fire hydrant water damage in apartments?
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In our apartment building, a faulty fire hydrant burst and caused water damage to apartments across multiple floors. Apartments have a mix of hybrid flooring and carpet tiles. Our corporate body has arranged for specialists to remove moisture from the building structure. Dehumidifiers and fans are running 24 hrs around the building and within units.

• Read more about Can owners force body corporate maintenance action after six months of inaction and seek adjudication for delays
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Our complex is under the Building Format Plan.

Late last year, the committee engaged a licensed building inspector to assess and report on the building maintenance requirements of our 13 units. The committees had the report since the end of last year. Six months later, owners are waiting for maintenance to be carried out on their units.

• Read more about How often should a body corporate schedule building washdowns to prevent salt damage and maintain waterproofing
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• Read more about Can a body corporate recover repair costs from a caretaker for failing to inspect sewage pipes after a costly blockage
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We recently had a sewage blockage in our complex. The sewage backup caused the flooding of a unit and over $10,000 in damages. Our strata insurance claim for building repairs was rejected because the cost was under the excess. Flooring replacement was not covered in the policy and the owner did not have content insurance. The body corporate is now obligated to pay for the building repairs and flooring replacement.

• Read more about Has the body corporate met its duty to maintain gutters despite ongoing overflow complaints in a Brisbane townhouse complex
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A lot owner in a 2-story townhouse complex under a building format plan in Brisbane has long complained about overflowing gutters during heavy rain.

The body corporate (BC) has twice upgraded to larger gutters, installed gutter guards, removed nearby trees, added an extra downpipe, and extended the stormwater drain to lead water away from this lot. The guttering and retrofits comply with all relevant standards. We clean the gutters annually.

• Read more about Who organises repair quotes for internal unit damage caused by roof leaks in a building format plan property
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My unit, located in a Building Format Plan (BFP), has experienced roof water ingress twice this year due to storm damage and lack of roof maintenance. The strata committee has approved fixing the roof leak. They asked me to arrange quotes for the internal damage within my unit and submit them for their consideration regarding payment or an insurance claim. Who is responsible for organising quotes for damage in my lot?

• Read more about Who pays for defective sprinklers in a 2-year-old building?
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We live in a 2-year-old high-rise apartment building. During the build, a sprinkler system was installed in the common areas and lots. A sprinkler in one of the common area walkways is leaking and needs to be repaired or replaced.

The company that installed the system will not repair the leak as the work is outside their 2-year warranty period. Our building manager is organising quotes. Would this be covered by the builder's guarantee period? Is the body corporate responsible for repairing the sprinkler? If the sprinkler unit needs replacing, who is responsible?

• Read more about Can owners take action against a caretaker and committee for failing to address ongoing water ingress in a strata scheme
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We have had a repeated water ingress issue through a fire exit door from the basement. The caretaker failed to address the issues for the past three months despite being given the correct actions.

After Cyclone Alfred caused a third ingress and damage to resident’s goods in the nearby storage cage, the advice was finally actioned.

The body corporate committee was aware of these issues but did not ensure that the caretaker acted to address the problem before the third ingress and damage. What can we do about the failure of both parties to ensure due diligence?

• Read more about What is a measured approach to strata repairs and how to identify critical vs non critical structural issues
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• Read more about How can owners escalate leak issues when the strata committee fails to act and internal disputes prevent resolution
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Our caretaker renovated their unit, and shortly after, leaks began in the basement car park. The caretaker's plumbers say they can't find the cause of the problem. The committee members ignore the issue, and committee member's opinions are divided.

I've reported the matter to the strata manager and the committee and requested we arrange a plumber to investigate, but my requests have been ignored.

Our building owners and committee have been divided for years. I've been a committee member, but I was voted off years ago, as our committee supported the caretaker, not the owners.