Ben Tran

By Neziah,

Ben Tran is the Founder and Director of Atomic Projects, a Sydney remedial building contractor specialising in waterproofing, façades and structural repairs for strata buildings. A civil engineering graduate of UNSW with over a decade in the industry, Ben has delivered more than $20 million in remedial works across Sydney — from balcony and planter box rectification to full façade upgrades and concrete cancer repairs.

Is an owners corporation manager required to respond to complaints within a set timeframe?

By Neziah,

Is there a prescribed timeframe in which a Victorian owners corporation manager must respond to questions or complaints made?

Is a Victorian owners corporation manager required to suspend collections activity while an invoice amount is disputed and unresolved?

Our project estimate blew out from $60,000 to $300,000 in quotes. Is this allowed?

By Neziah,

An estimate for a project in our strata scheme was $60,000. A special levy was raised and is still being paid. Quotes were then obtained, and the recommended quote is $300,000. We've been told this full amount must be paid into an account by the end of the financial year through further special levies.

Is this within strata spending rules?