Are owners require to participate in a key audit?

By admin,

Our strata manager has notified all occupants that they are doing a key audit. If each owner has not responded to the request for key information by a certain date, the strata manager will deactivate the key, thus locking the occupant out of their apartment. Is the strata manager lawfully entitled to cancel an owner's access to their home under those circumstances?

Can I park an unregistered car in my strata car park Qld?

By admin,

I'm a committee member of an apartment complex on the Gold Coast. A resident has parked their unregistered vehicle in their nominated car park.

Through our building manager, we asked for the car to be registered or removed. Although the owner said his son would remove the vehicle within 2 weeks, it is still there 4 weeks later. If the tenant resists removing the vehicle, is leaving an unregistered vehicle in their nominated car park legal? A few of our committee members are advocating for towing the vehicle.

Why should I pay for damage to another person's property?

By admin,

In our body corporate, we are all on individual lots and appear to own the land allocated to lots under the survey plan. We do not share common walls but have an insurance policy in common. I believe we are governed by the standard format. Can we opt out of an insurance policy in common, where each owner is responsible for their insurance, and the body corporate is responsible for common property insurance?

Contractor didn't hand over system control after a garage door upgrade

By admin,

Our strata apartment complex upgraded the garage door remote system in 2022, and the committee is happy with the work.

Frustratingly, after numerous communications, face-to-face discussions, and a formal letter from the body corporate manager, the contractor has not submitted a tax invoice. There is also confusion around the final quotation costs for the upgrade. The contractor, who is also a lot owner, has not handed over control of the FOB code or the procedural login details for the management of the upgraded system.

Liability for water damage between strata lots

By admin,

Given the significant rise in strata premiums leading many owners corporations to adopt much higher excesses, should strata committees advise owners to utilise the legal liability coverage within their personal contents insurance policies when owners are responsible for damage (such as water damage) to another person's property? This would allow the affected party to be compensated.

Strata manager charging a monthly WHS fee without approval or notification

By admin,

At our last AGM, we renewed the contract of our strata managing agent. In previous years, we asked for various charges to be removed from our strata fees, such as works orders, the WHS package, etc.

This had been approved previously, but at the time of signing the contract, the strata manager was away, and these were postponed for consideration after the meeting. Some time passed, and no correspondence was sent to us saying that our request was denied for this 3-year period.