• Read more about Does replacing keypad access need a general meeting vote?
• Add new comment

Our complex is 160 houses under the accommodation module. The committee recently changed complex access from a keypad system to fobs, which now require a deposit and an application. Family members drop off and pick up my grandchildren, friends collect my wife for outings, and drop her off after work. None of these people will have a fob, so keypad access is the only practical option. There is also the safety issue and inconvenience of losing a fob at 2 am.

• Read more about Do we need a formal vote outside a committee meeting to approve our insurance renewal?
• Add new comment

Our committee chose an insurer by emailing options from our broker to all owners and committee members, and conveyed our unanimous decision to our body corporate manager. Our manager is insisting on a formal vote outside a committee meeting (VOC), conducted by them, at a fee.

Are we obliged to hold a VOC, or should our decision be actioned by the manager without one?

• Read more about Can a named proxy holder be swapped if unavailable
• Add new comment

• Read more about Does a bathroom renovation affect strata insurance cover?
• Add new comment

We're about to do a full bathroom renovation in our unit, replacing the tiles, vanity and shower. Do we need to notify our strata insurer before we start? Could the work affect our building insurance cover if something goes wrong during or after the renovation?

• Read more about Who is responsible for repairing a pipe serving multiple lots?
• Add new comment

I have a drain pit in my backyard and understand the pipes run through my lot and service more than one lot. My next-door neighbour has contacted the strata managing agent, advising they have noticed water in their backyard. The strata managing agent has advised I may need to pay a plumber to inspect and confirm if there is an issue with the pipes. As the pipes service more than one lot, who is responsible for organising and paying the plumber?

• Read more about Is a draughty window frame the owners corporation’s job?
• Add new comment

Who is responsible for sealing the external gaps between the window frame and the wall? There is a draught coming through these gaps. I believe windows are the owners corporation's responsibility. I am over 70 years old, and it is impossible to warm my flat because of these gaps.

• Read more about Can requesting the Delegated Functions Report directly reduce the strata managing agent’s fee?
• Add new comment

Our strata managing agent has almost tripled the administrative fee for producing the Delegated Functions Report compared to previous years. Can the owners corporation request the report directly rather than having it produced automatically by the strata managing agent, and would doing so reduce the cost?

• Read more about If a strata managing agent won’t generate reports, are they obliged to allow in-person inspections?
• Add new comment

Is providing a link alone insufficient to meet the obligation under section 182(3)?

• Read more about Does 33% construction end a community scheme’s initial period?
• Add new comment

Is there a time limit on how long a developer has to sell at least one-third of a development, which would take the community association out of the initial period? Or do they have unlimited time to proceed with the development?

• Read more about How do I raise a motion for a safety fence?
• Add new comment

I'm an owner and strata committee member for a four-lot strata scheme. We recently voted for a risk assessment on a safety fence issue on our common property. I'd like to know how to raise a motion at a general meeting for an appropriate safety fence, when another committee member wants a cheaper option that doesn't adequately meet our responsibilities under WHS or strata legislation.