• Read more about Our car space numbers do not match the strata plan
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I am an owner occupier and ordinary member of the body corporate. One of the buildings in the complex is a 2-storey building with 5 units on each floor. There are ten covered car parking spots on the ground level with individually painted numbers.

The first-floor unit markings are in accordance with the strata plan. However, the ground floor units are reversed marked North to South (e.g unit 11 on the plan is marked as unit 15 etc.).

Similarly, the car spots have painted marking numbers which have been reversed from North to South.

• Read more about Consumer protection and Latent Defect Insurance
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• Read more about Eyes on the Road: Peak Strata Body Releases EV Charging State of Play Report
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• Read more about Our new body corporate manager charged more insurance commission than agreed
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We initiated a contract with a new body corporate manager in December 2022 based on an emailed quote on letterhead signed by the company principal. Two prices were offered, depending on whether the body corporate company organised the insurance and were paid a commission. The offer excluding insurance commission was $800 dearer than if the manager arranged the insurance and earned a commission.

• Read more about Who pays when the body corporate accepted responsibility then caused significant delays?
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A damaged ceiling in my Queensland investment unit triggered an insurance claim by the unit below. The initial repair quote was $2,000, allegedly due to membrane failure in my bathroom. The body corporate accepted responsibility but took six months to initiate repairs. When I asked about the delay, they said rectification was my responsibility. An independent inspection could not confirm membrane failure or moisture in the subfloor.

• Read more about Preparing the financials for the AGM [Includes sample timeline]
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Is it legal and reasonable for a strata manager to hold an AGM in arrears for the year before in the month when the AGM was to take place, then postpone the expected AGM for the current year by 14 months?

Are there penalties for not holding AGMs within the required timeframes? Who enforces these penalties?

• Read more about Who is responsible for a boundary fence that borders a public footpath in a strata scheme?
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There is no common property at a 4-lot scheme I manage.

Who is responsible for a boundary fence that borders a public footpath and road? The owner believes the fence is the strata's responsibility. Is this correct?

• Read more about Our Body Corporate has had an Administrator Appointed
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I am the secretary of a small body corporate. Of our eight apartments, six are owner-occupied and two are rentals.

What is the cost of appointing an administrator? We have many repairs, insurance and maintenance issues to manage. The current chair, secretary and treasurer have had health issues, travel and family matters that have been taking up a lot of our time. I work full-time and am finding it very difficult to stay on top of things. The committee are also experiencing a lot of criticism and negative feedback.

What are the next steps to have an administrator appointed?

• Read more about Are external roller shutters for energy efficiency good weather protection in a strata building?
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Our 9 level building is investigating options to reduce heat and weather on windows, including installing external roller shutters on East and West windows for apartments with balcony access. The shutters would be attached to the external frames of the windows. What are other buildings doing to provide shade and protect against weather?

• Read more about Who is responsible for maintaining trees outside a lot's exclusive use area?
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We live in an Accommodation Module complex on the Gold Coast. The boundaries of each lot's exclusive use areas are marked on the plans within the CMS.

Often, the lot's fences are not where the exclusive use boundaries are marked. Some fences are up to four meters outside of the exclusive use areas. In two cases, very old, large fig trees are on the land between the exclusive use area and the fence.