• Read more about What can we do to fulfil our obligations and ensure we have the correct resident contact details?
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I'm on the committee of a body corporate operating under the accommodation module and building format plan. Over the years, we've reminded owners to update their details in the owner roll, including their tenancy and contact information, but several still haven't done so. This has created ongoing problems when we need to notify people about maintenance or arrange access to units.

• Read more about I received a Form 10 notice for communicating with owners
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I run a community Facebook page for our unit scheme and have received a Form 10 notice, which I believe relates to emails I sent to other owners about the scheme’s mismanagement. I intended my messages to inform owners, but some found them objectionable or considered them SPAM and made complaints. How should I respond to the Form 10, and what rights do I have in this situation?

• Read more about DIY repairs by owners: what your body corporate must consider
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Our chair regularly undertakes DIY roofing and minor building repairs, even though they are not a qualified tradesperson. They claim it saves the body corporate money, but the roof still leaks. Are there guidelines or restrictions in Queensland about unqualified people doing repair work on common property? It is a false economy and a potential risk.

• Read more about Submissions and registration fees of updated by-laws
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We are planning to update our by-laws and create an exclusive use area for one lot, with assistance from a lawyer. If we get approval for the revised by-laws and the EUA motion at the next AGM, can they be registered together as one submission?

• Read more about What is the role of the public officer in a NSW strata plan?
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Our strata management agency charges a monthly fee to act as the public officer for our four-unit strata plan. What duties does the management agency carry out on behalf of the owners to fulfil this role? If the strata manager did not act as the public officer, what extra responsibilities would fall to the strata committee or the owners corporation instead?

• Read more about Accessible parking in strata: can residents use the visitors’ space?
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I live in a community titles scheme in Queensland and use a wheelchair. Our complex has a small visitors’ car park with one accessible parking space. I have a valid disability permit, but the body corporate manager told me I can’t park there because it’s for visitors only. The sign doesn’t clearly say it’s for visitors, and there are no accessible parking spaces allocated for residents in our building.

• Read more about How to handle sale conditions that require the body corporate to repair defects
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If a prospective buyer makes it a condition of sale that the body corporate repair all defects it is responsible for before settlement, how is this managed when the repairs exceed the committee’s spending limit or require professional advice, such as from engineers? If an extraordinary general meeting (EGM) is required to approve such expenses, who pays for the EGM? What happens if the motion is voted down or delayed and the buyer withdraws as a result?

• Read more about Retrospective approval of an unapproved fence on common property
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The previous owner built a fence on common property before I bought my villa unit, and never told me about it. Most residents don't mind, as it's behind a garden and sits directly in front of my unit. There's still access to services. My unit faces the street, bins, and car park, so no one would use the area if there were no fence.

• Read more about Restrictions and requirements for painting fire-rated apartment doors
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Our five-unit, standard module body corporate recently received its annual fire safety report, which identified that my unit's entrance door needs replacing. The contractor's quote states they no longer paint replacement doors. However, the body corporate manager says I can't paint the new door myself because it requires a special fire-rated undercoat. Is this correct? Are there any specific restrictions or requirements for painting fire-rated apartment doors?

• Read more about Dealing with utility use by a commercial lot in a strata scheme
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I live in a 3-year-old block of 10 units. One of the lots is a shopfront that has a single toilet connected to the body corporate’s water tanks, which are on common property. The system uses an electric pump powered by common property electricity to supply the toilet.