What counts as sustainability infrastructure under the new rules?

By admin,

Since the 1 July changes to sustainability in NSW strata, our owners corporation has struggled to understand exactly what qualifies as a "sustainability" item. Does it cover anything that reduces energy or water use, or more broadly, anything that reduces the carbon footprint of the building?

If insurance rejects a window leak claim as maintenance, will strata cover the damage?

By admin,

I live in a five-storey strata building in Perth, WA. Recently, we had water ingress through a glass brick window, which caused the wooden internal window sill to swell. There is also mould, and the mortar between the glass bricks is crumbling.

We lodged a claim directly with the insurer, who told us that until a plumber carries out a leak test from the outside, they cannot confirm whether this is an insurable event or a maintenance issue. The leak appears to be clearly caused by water ingress through weathered seals and mortar around the glass bricks.

Should Strata Levy Increases Be Clearly Explained in AGM Minutes?

By admin,

Our strata fees increased by 60%. My fees jumped from $1175/quarter to $1750/quarter.

The fee increase was voted on and accepted at the AGM. However, the strata managers failed to reveal the extent of increases proposed. The minutes showed only each unit's share of the increase. The increase was not made clear, and I believe may have been deliberately concealed by strata jargon not understood by a majority of owners. When the new strata fee invoices were distributed with the 60% increase, there was an outcry.

Why Are Strata Levies Charged Twice After a Financial Year Change?

By admin,

My strata company issued a levy notice in April for 1 May to 31 July. Strata voted to change the financial year date from end July to end June at the last AGM.

I have just received another levy notice for the strata levy of 1 July to 30 Sept. Why are we paying for the month of July twice? The two invoices are for a similar amount.

Can Owners Reimburse Themselves by Paying Reduced Strata Levies?

By admin,

I live in a 3-unit strata lot. The other two owners reimbursing themselves for work done on their lot by paying reduced strata fees. This only became evident when I obtained bank statements showing the reduced amounts. I’m the only lot owner paying full strata fees.

Our AGM financial statement presented by the treasurer showed both owners were paying the full levies. I’ve requested both owners supply invoices and receipts for the amounts. Both owner insist they have all records and agreed to send copies, but nothing has been provided.

Is a Capital Works Fund Plan Mandatory for Owners Corporations?

By admin,

All 5 owners of our Strata Plan are on the Owners Corporation. Our Strata Plan has a 2017 Financial Summary Proposal document, not an official Capital Works Fund schedule. This Financial Summary Proposal document was put together remotely, not via a visit on site, and is not in sync with reality. It proposes maintenance/replacement in the future of items that are already falling apart.