• Read more about Anchor points in a strata townhouse: Is installation the owner’s or strata’s responsibility?
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I own a townhouse in a coastal suburb south of Perth. The complex is a row of townhouses with common walls. Every other lot in the complex has an anchor point on its exterior wall to access the air conditioner unit for maintenance. The air conditioner is my property.

My lot does not have an anchor point for some reason. The strata company insists this is my cost. Should anchor points have been installed when the complex was built?

• Read more about Balcony Repairs and Wooden Flooring in Strata: Who Pays and Who Is Responsible?
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Maintenance of our balconies is a strata company responsibility. The balconies need repair. However, lot owners are responsible for maintaining the balcony's wooden flooring.

Lot owners have not been maintaining the wooden floors. How do we ensure this maintenance is carried out in the future? Should rectification be a lot owner cost, or should we use the reserve fund?

• Read more about Replacing decrepit common property letterboxes: What is the legal position in a three-lot strata scheme?
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• Read more about What can a committee do when a strata manager fails to follow the agreed debt recovery process?
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Our management contract requires the strata manager to follow a debt recovery schedule at 15, 30, and 45 days, with set fees of $22 for reminders and $110 for letters of demand. The strata manager has not been triggering these notices or applying the fees for a long term defaulting owner. The defaulting owner has been able to treat the body corporate as a zero interest credit facility.

• Read more about Can the owners corporation appoint a strata manager without seeing the management contract?
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At our last AGM, owners passed a motion to appoint our current strata managing agent and authorise the owners corporation to execute a written management agency agreement.

The AGM papers did not include the proposed agreement or any details of the pricing, terms, or conditions. As a result, owners who attended effectively approved the appointment without reviewing contract terms.

• Read more about Can a committee obtain both insurance renewal quotes from one broker?
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I am seeking clarification on how a committee should apply section 164 of the Body Corporate and Community Management (Accommodation Module) Regulation 2020, in relation to major spending quotes.

• Read more about Challenging proxy misuse and committee misconduct in an owners corporation
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Our committee does not report to owners as required under the Owners Corporations Act 2006 (the Act), allowing committee members to pursue their own agendas. Due to actions by our committee, some owners have circulated defamatory statements about past committee members.

Is there a limit on the number of proxies one person can hold? At the AGM, the chairperson submitted four proxies to retain their role.

• Read more about How to access committee invoices and records when spending exceeds AGM approval
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Our owners corporation passed an AGM motion to allocate funds to refurbish a common property area, based on a design submitted by a design consultant. The consultant provided a formal fee proposal to the committee, but the committee did not share it with the owners.

• Read more about Gas hot water systems in strata: Is the lot owner or strata responsible?
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Who is responsible for repairing and replacing the gas hot water systems in each unit? Each unit is individually metered with its own supply connection. I've checked the Act and the Regulations, but cannot find the information.

• Read more about Not sure what is common property? Check the registered plan of subdivision
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I own a lot in a Victorian owners corporation, and I am not sure what is common property and what forms part of my lot. Is the plan of subdivision the best document to confirm this? Where can I access the registered plan or other documents that show the common property boundaries and details?